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T3chH3adach3

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Everything posted by T3chH3adach3

  1. yes, the purchase went thru, using chrome on win 10, I just cant understand why 7 wouldnt work, that is odd to me, again thanks for the suggestion and help, currently scanning win 10 computer, license activated, that was the easy part
  2. Did not know I had to use win 10, used chrome and it went thru, I find that odd to not be able to use win 7, the 10 install is new and unprotected, thus my reluctance. Thanks for your help.
  3. Used chrome and ff several times, several different methods, clearing cache etc. everytime, for 2 days
  4. It says "please mark the fields in red". There are no fields in red, everything is perfectly filled in. The cc is good, worked everywhere else. Seems strange to make it so hard to purchase that , well , you cant purchase.
  5. Installed beta version 3.6.1.2711-1.0.527-1.0.8817 yesterday 1.18.19 at 10:36 am, have done usual computing stuff as noted in earlier post, today at 10:36 am still have no freezes with the beta version 3.6.1.2711-1.0.527-1.0.8817
  6. when did freeze first occur? 12.14.18 or earlier (like others I was trouble shooting) contacted support 12.17.18 what were you doing prior to latest freeze? so long ago don't remember much too random anything significant? not really again to random freeze when idle? freezes: reading email,watching video, idle with screen saver running, froze during sleep (could not reawake),frozen immediately after boot, froze running MB scan (was able to run intensive custom MB scan in safe mode with networking no freeze) really random correlation during network traffic? see previous answer I would say not necessarily how often does it freeze? randomly often as noted able to reproduce on demand? not definitely - turn on web protect and it will freeze sooner or later how old is pc? about 4 years custom build upgraded? no always win 7 pro 64 windows updates ? yes (at time of first freeze would have been dec stuff) updates after first freeze ? Jan stuff but have been without web protect since dec no freeze yet multiple adapters? yes have only used 1 for the time period involved all others disabled in use is Intel(R) Ethernet Connection (2) I218-V have not disabled adapter because I have 3 win 7 pro 64s - 1 pc freezes , 1 pc does not freeze , 1 laptop does not freeze - the no freeze are on different wifi adapters - the freeze is as follows : att router to tp link router (at which point all connections in house are made because att equipment ain't so great) to tplink switch to pc - incoming ethernet cable runs thru apc battery backup first if that matters Operating System Windows 7 Professional 64-bit SP1 CPU Intel Core i7 4790K @ 4.00GHz 29 °C Haswell 22nm Technology RAM 16.0GB Dual-Channel DDR3 @ 932MHz (9-10-9-28) Motherboard ASUSTeK COMPUTER INC. SABERTOOTH Z97 MARK 1/USB 3.1 (SOCKET 1150) 27 °C Graphics DUAL-DVI (1920x1080@59Hz) 2047MB NVIDIA GeForce GTX 1060 6GB (EVGA) 28 °C Storage 1863GB Western Digital WDC WD2003FZEX-00Z4S SCSI Disk Device (SATA) 27 °C 465GB Western Digital WDC WD5003AZEX-00MK2 SCSI Disk Device (SATA) 25 °C 931GB Western Digital WDC WD1003FZEX-00MK2 SCSI Disk Device (SATA) 25 °C
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