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Everything posted by T3chH3adach3

  1. yes, the purchase went thru, using chrome on win 10, I just cant understand why 7 wouldnt work, that is odd to me, again thanks for the suggestion and help, currently scanning win 10 computer, license activated, that was the easy part
  2. Did not know I had to use win 10, used chrome and it went thru, I find that odd to not be able to use win 7, the 10 install is new and unprotected, thus my reluctance. Thanks for your help.
  3. Used chrome and ff several times, several different methods, clearing cache etc. everytime, for 2 days
  4. It says "please mark the fields in red". There are no fields in red, everything is perfectly filled in. The cc is good, worked everywhere else. Seems strange to make it so hard to purchase that , well , you cant purchase.
  5. Installed beta version yesterday 1.18.19 at 10:36 am, have done usual computing stuff as noted in earlier post, today at 10:36 am still have no freezes with the beta version
  6. when did freeze first occur? 12.14.18 or earlier (like others I was trouble shooting) contacted support 12.17.18 what were you doing prior to latest freeze? so long ago don't remember much too random anything significant? not really again to random freeze when idle? freezes: reading email,watching video, idle with screen saver running, froze during sleep (could not reawake),frozen immediately after boot, froze running MB scan (was able to run intensive custom MB scan in safe mode with networking no freeze) really random correlation during network traffic? see previ
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