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Pipo58

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About Pipo58

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  1. OK, thank you for this information. So I hope my problem will be forwarded to the correct support. Good day and thank you
  2. Hello, On 04/09/2020 I was submitting a security problem, to do so you answered that you needed the zipped file of the Support Tool and that you were opening a ticket whose number is 3180347. I sent you the file the same day. Since then and despite a previous reminder (09/09/20) I have no news from you! This is a security issue so I think it is quite URGENT. Thank you for keeping me informed. To read you . THIRIET Philippe
  3. Can you confirm that this email is from YOUR source? This e-mail comes from the address: no-reply@cleverbridge.com Dear Philippe THIRIET, Failure to pay your subscription Your payment of €39.99 for your Malwarebytes Premium Malwarebytes subscription expired on 06-08-19. Do you want to reactivate automatic renewal? Click here. Please note that cancelling your subscription does not result in a refund on your account. Your subscription started on 06-08-17, and you can access it until 06-08-19. If you are having trouble getting started, feel free to contact us via live
  4. https://www.dropbox.com/s/mq8t9xruc85x6o3/Capture d'écran 2018-12-14 10.30.15.png?dl=0
  5. Bonjour, Je suis client chez vous et j’utiliseMalwarebytes 3.6.21. J’ai effectué un upgrade de mon Mac vers laversion Mojave 10.14.2 et depuis lors j’ai le message suivant : Que dois-je faire ? Power off/on effectué , ais KO Réinstaller ok mais alors quid de ma licence ? Merci pour votre réponse et pour le lien éventuel THIRIET Philippe
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