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Docfxit

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Everything posted by Docfxit

  1. I uninstalled MBAM from a new user with Total Uninstall. After MBAM finished the Uninstall, Total Uninstall found and deleted the remaining items: I ran MBAM clean. I installed MBAM. It installed and ran fine. I logged off that user and logged into my normal user. It ran fine. That seemed to fix the problem. I have run the Uninstall procedure exactly as above in my normal user before and it didn't fix the problem. Thank you very much for discovering the solution. Docfxit
  2. Thank you for looking into this further. Docfxit FRST.txt mb-check-results.zip
  3. I have done a clean boot. I am getting the same error when I install Malwarebytes. Thanks for the help. Docfxit
  4. I ran Malwarebytes Anti-Rootkit. Log files attached. I ran Clean mbam-clean-2.3.0.1001.exe. I installed Malwarebytes mb3-setup-consumer-3.2.2.2018.exe I'm getting an error when I start Malwarebytes: Thanks for the help. Docfxit mbar-log-2017-09-01 (05-33-36).txt system-log.txt
  5. I ran FRST as you requested. I have attached the results in post #8. I'm waiting for the next instruction from you to get Malwarebytes working. Thank you, Docfxit
  6. I found the following files related to Chrome. I have removed them. C:\Programs\Foxit Software\Foxit PhantomPDF\plugins\Creator\ChromeAddin\ChromeAddin.crx C:\Programs\Foxit Software\Foxit PhantomPDF\plugins\Creator\ChromeAddin\com.foxit.chromeaddin-win.json C:\Programs\Adobe\Acrobat 11.0\Acrobat\Browser\WCChromeExtn\manifest.json C:\Programs\Adobe\Acrobat 11.0\Acrobat\Browser\WCChromeExtn\WCChromeExtn.crx C:\Programs\Adobe\Acrobat 11.0\Acrobat\Browser\WCChromeExtn\WCChromeNativeMessagingHost.exe C:\Windows\Installer\$PatchCache$\Managed\68AB67CA3301FFFF7706000000000060\11.0.0\wcchromeextn.crx C:\Windows\Installer\$PatchCache$\Managed\68AB67CA3301FFFF7706000000000060\11.0.0\wcchromenativemessaginghost Docfxit
  7. I found in the registry the following entries. I have removed them. Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\CNS\] "IgnoreGoogleChrome"="False" [HKEY_CURRENT_USER\Software\Google\Chrome\] [HKEY_CURRENT_USER\Software\Google\Chrome\\Extensions] [HKEY_CURRENT_USER\Software\Google\Chrome\\NativeMessagingHosts] [HKEY_CURRENT_USER\Software\Google\Chrome\\NativeMessagingHosts\com.webex.meeting] @="C:\\Users\\Gary\\AppData\\Local\\WebEx\\ChromeNativeHost\\manifest.json" [HKEY_CURRENT_USER\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):C0,DE,59,BC,67,D7,D2,01 [HKEY_CURRENT_USER\Software\Google\Update\ClientState\{4DC8B4CA-1BDA-483e-B5FA-D3C12E15B62D}\] "ap"="-dev-multi-chrome" [HKEY_CURRENT_USER\Software\Google\Update\ClientState\{8A69D345-D564-463C-AFF1-A69D9E530F96}\] "ap"="2.0-dev-multi-chrome" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\IEDevTools\Options\UAString\] "Chrome"="Mozilla/5.0 (Windows NT 6.2) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.52 Safari/536.5" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe\] [HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Shockwave 12\3rdptycode\DeclineCount\Chrome\] "count"="12" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\] [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\Extensions] [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\Extensions\ccahoghmggldkcdjiebjkidpfongdfbl] "update_url"="https://clients2.google.com/service/update2/crx" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\Extensions\cifnddnffldieaamihfkhkdgnbhfmaci] "version"="8.1.0.1" "path"="C:\\PROGRAMS\\FOXIT SOFTWARE\\Foxit PhantomPDF\\plugins\\Creator\\ChromeAddin\\ChromeAddin.crx" "update_url"="https://clients2.google.com/service/update2/crx" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\Extensions\efaidnbmnnnibpcajpcglclefindmkaj] "path"="C:\\Programs\\Adobe\\Acrobat 11.0\\Acrobat\\Browser\\WCChromeExtn\\WCChromeExtn.crx" "update_url"="https://clients2.google.com/service/update2/crx" "version"="11.0.6.70" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\Extensions\gannpgaobkkhmpomoijebaigcapoeebl] "update_url"="https://clients2.google.com/service/update2/crx" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\NativeMessagingHosts] [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\NativeMessagingHosts\com.adobe.acrobat.chrome_webcapture] @="C:\\Programs\\Adobe\\Acrobat 11.0\\Acrobat\\Browser\\WCChromeExtn\\manifest.json" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\NativeMessagingHosts\com.bitdefender.wallet.v19] @="C:\\Programs\\Bitdefender\\Bitdefender 2017\\bdwtxcr.json" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\\NativeMessagingHosts\com.foxit.chromeaddin] @="C:\\PROGRAMS\\FOXIT SOFTWARE\\Foxit PhantomPDF\\plugins\\Creator\\ChromeAddin\\com.foxit.chromeaddin-win.json" [HKEY_LOCAL_MACHINE\SOFTWARE\Google\No Chrome Offer Until\] "Irfan Skiljan"=dword:013377BB "Hewlett-Packard Development Company, LP"=dword:0133C839 "Piriform Ltd"=dword:0133C968 "SUPERAntiSpyware"=dword:0133EC8C [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP LaserJet M603 PCL6 #1\DsDriver\] "printBinNames"=hex(7):20,00,41,00,75,00,74,00,6F,00,6D,00,61,00,74,00,69,00,63,00,61,00,6C,00,6C,00,79,00,20,00,53,00,65,00,6C,00,65,00,63,00,74,00,00,00,20,00,50,00,72,00,69,00,6E,00,74,00,65,00,72,00,20,00,61,00,75,00,74,00,6F,00,20,00,73,00,65,00,6C,00,65,00,63,00,74,00,00,00,20,00,4D,00,61,00,6E,00,75,00,61,00,6C,00,20,00,46,00,65,00,65,00,64,00,20,00,69,00,6E,00,20,00,54,00,72,00,61,00,79,00,20,00,31,00,00,00,20,00,54,00,72,00,61,00,79,00,20,00,31,00,00,00,20,00,54,00,72,00,61,00,79,00,20,00,32,00,00,00,20,00,45,00,6E,00,76,00,65,00,6C,00,6F,00,70,00,65,00,20,00,46,00,65,00,65,00,64,00,65,00,72,00,00,00,55,00,6E,00,73,00,70,00,65,00,63,00,69,00,66,00,69,00,65,00,64,00,00,00,50,00,6C,00,61,00,69,00,6E,00,00,00,50,00,72,00,65,00,70,00,72,00,69,00,6E,00,74,00,65,00,64,00,00,00,4C,00,65,00,74,00,74,00,65,00,72,00,68,00,65,00,61,00,64,00,00,00,4D,00,6F,00,6E,00,6F,00,63,00,68,00,72,00,6F,00,6D,00,65,00,20,00,4C,00,61,00,73,00,65,00,72,00,20,00,54,00,72,00,61,00,6E,00,73,00,70,00,00,00,50,00,72,00,65,00,70,00,75,00,6E,00,63,00,68,00,65,00,64,00,00,00,4C,00,61,00,62,00,65,00,6C,00,73,00,00,00,42,00,6F,00,6E,00,64,00,00,00,52,00,65,00,63,00,79,00,63,00,6C,00,65,00,64,00,00,00,43,00,6F,00,6C,00,6F,00,72,00,65,00,64,00,00,00,4C,00,69,00,67,00,68,00,74,00,20,00,36,00,30,00,2D,00,37,00,34,00,67,00,00,00,43,00,61,00,72,00,64,00,73,00,74,00,6F,00,63,00,6B,00,20,00,31,00,37,00,36,00,2D,00,32,00,32,00,30,00,67,00,00,00,52,00,6F,00,75,00,67,00,68,00,00,00,48,00,50,00,20,00,45,00,63,00,6F,00,53,00,4D,00,41,00,52,00,54,00,20,00,4C,00,69,00,74,00,65,00,00,00,52,00,65,00,74,00,61,00,69,00,6C,00,20,00,53,00,68,00,65,00,6C,00,66,00,20,00,45,00,64,00,67,00,65,00,20,00,4C,00,61,00,62,00,65,00,6C,00,00,00,45,00,6E,00,76,00,65,00,6C,00,6F,00,70,00,65,00,00,00,00,00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP LaserJet M603 PCL6 #2\DsDriver\] "printBinNames"=hex(7):20,00,41,00,75,00,74,00,6F,00,6D,00,61,00,74,00,69,00,63,00,61,00,6C,00,6C,00,79,00,20,00,53,00,65,00,6C,00,65,00,63,00,74,00,00,00,20,00,50,00,72,00,69,00,6E,00,74,00,65,00,72,00,20,00,61,00,75,00,74,00,6F,00,20,00,73,00,65,00,6C,00,65,00,63,00,74,00,00,00,20,00,4D,00,61,00,6E,00,75,00,61,00,6C,00,20,00,46,00,65,00,65,00,64,00,20,00,69,00,6E,00,20,00,54,00,72,00,61,00,79,00,20,00,31,00,00,00,20,00,54,00,72,00,61,00,79,00,20,00,31,00,00,00,20,00,54,00,72,00,61,00,79,00,20,00,32,00,00,00,20,00,45,00,6E,00,76,00,65,00,6C,00,6F,00,70,00,65,00,20,00,46,00,65,00,65,00,64,00,65,00,72,00,00,00,55,00,6E,00,73,00,70,00,65,00,63,00,69,00,66,00,69,00,65,00,64,00,00,00,50,00,6C,00,61,00,69,00,6E,00,00,00,50,00,72,00,65,00,70,00,72,00,69,00,6E,00,74,00,65,00,64,00,00,00,4C,00,65,00,74,00,74,00,65,00,72,00,68,00,65,00,61,00,64,00,00,00,4D,00,6F,00,6E,00,6F,00,63,00,68,00,72,00,6F,00,6D,00,65,00,20,00,4C,00,61,00,73,00,65,00,72,00,20,00,54,00,72,00,61,00,6E,00,73,00,70,00,00,00,50,00,72,00,65,00,70,00,75,00,6E,00,63,00,68,00,65,00,64,00,00,00,4C,00,61,00,62,00,65,00,6C,00,73,00,00,00,42,00,6F,00,6E,00,64,00,00,00,52,00,65,00,63,00,79,00,63,00,6C,00,65,00,64,00,00,00,43,00,6F,00,6C,00,6F,00,72,00,65,00,64,00,00,00,4C,00,69,00,67,00,68,00,74,00,20,00,36,00,30,00,2D,00,37,00,34,00,67,00,00,00,43,00,61,00,72,00,64,00,73,00,74,00,6F,00,63,00,6B,00,20,00,31,00,37,00,36,00,2D,00,32,00,32,00,30,00,67,00,00,00,52,00,6F,00,75,00,67,00,68,00,00,00,48,00,50,00,20,00,45,00,63,00,6F,00,53,00,4D,00,41,00,52,00,54,00,20,00,4C,00,69,00,74,00,65,00,00,00,52,00,65,00,74,00,61,00,69,00,6C,00,20,00,53,00,68,00,65,00,6C,00,66,00,20,00,45,00,64,00,67,00,65,00,20,00,4C,00,61,00,62,00,65,00,6C,00,00,00,45,00,6E,00,76,00,65,00,6C,00,6F,00,70,00,65,00,00,00,00,00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP LaserJet M603 PCL6 #3\DsDriver\] "printBinNames"=hex(7):20,00,41,00,75,00,74,00,6F,00,6D,00,61,00,74,00,69,00,63,00,61,00,6C,00,6C,00,79,00,20,00,53,00,65,00,6C,00,65,00,63,00,74,00,00,00,20,00,50,00,72,00,69,00,6E,00,74,00,65,00,72,00,20,00,61,00,75,00,74,00,6F,00,20,00,73,00,65,00,6C,00,65,00,63,00,74,00,00,00,20,00,4D,00,61,00,6E,00,75,00,61,00,6C,00,20,00,46,00,65,00,65,00,64,00,20,00,69,00,6E,00,20,00,54,00,72,00,61,00,79,00,20,00,31,00,00,00,20,00,54,00,72,00,61,00,79,00,20,00,31,00,00,00,20,00,54,00,72,00,61,00,79,00,20,00,32,00,00,00,20,00,45,00,6E,00,76,00,65,00,6C,00,6F,00,70,00,65,00,20,00,46,00,65,00,65,00,64,00,65,00,72,00,00,00,55,00,6E,00,73,00,70,00,65,00,63,00,69,00,66,00,69,00,65,00,64,00,00,00,50,00,6C,00,61,00,69,00,6E,00,00,00,50,00,72,00,65,00,70,00,72,00,69,00,6E,00,74,00,65,00,64,00,00,00,4C,00,65,00,74,00,74,00,65,00,72,00,68,00,65,00,61,00,64,00,00,00,4D,00,6F,00,6E,00,6F,00,63,00,68,00,72,00,6F,00,6D,00,65,00,20,00,4C,00,61,00,73,00,65,00,72,00,20,00,54,00,72,00,61,00,6E,00,73,00,70,00,00,00,50,00,72,00,65,00,70,00,75,00,6E,00,63,00,68,00,65,00,64,00,00,00,4C,00,61,00,62,00,65,00,6C,00,73,00,00,00,42,00,6F,00,6E,00,64,00,00,00,52,00,65,00,63,00,79,00,63,00,6C,00,65,00,64,00,00,00,43,00,6F,00,6C,00,6F,00,72,00,65,00,64,00,00,00,4C,00,69,00,67,00,68,00,74,00,20,00,36,00,30,00,2D,00,37,00,34,00,67,00,00,00,43,00,61,00,72,00,64,00,73,00,74,00,6F,00,63,00,6B,00,20,00,31,00,37,00,36,00,2D,00,32,00,32,00,30,00,67,00,00,00,52,00,6F,00,75,00,67,00,68,00,00,00,48,00,50,00,20,00,45,00,63,00,6F,00,53,00,4D,00,41,00,52,00,54,00,20,00,4C,00,69,00,74,00,65,00,00,00,52,00,65,00,74,00,61,00,69,00,6C,00,20,00,53,00,68,00,65,00,6C,00,66,00,20,00,45,00,64,00,67,00,65,00,20,00,4C,00,61,00,62,00,65,00,6C,00,00,00,45,00,6E,00,76,00,65,00,6C,00,6F,00,70,00,65,00,00,00,00,00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1EA1613833271DD4F9B087368A178752\] "68AB67CA3301FFFF7706000000000060"="C:\\Programs\\Adobe\\Acrobat 11.0\\Acrobat\\Browser\\WCChromeExtn\\WCChromeExtn.crx" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1EA1613833271DD4F9B087368A178752\68AB67CA3301FFFF7706000000000060\] "File"="wcchromeextn.crx" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1FC30C985A00E31439F18CED70F7C4D2\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\CadetBlue\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1FC30C985A00E31439F18CED70F7C4D2\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\CadetBlue\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3067F926ED9912F4391E40C69F477209\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Lime\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3067F926ED9912F4391E40C69F477209\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Lime\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\33B533CFD632FF7428FB3891655FA451\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Yellow\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\33B533CFD632FF7428FB3891655FA451\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Yellow\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\343D50647180F14459BFC76A6122977B\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Orange\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\343D50647180F14459BFC76A6122977B\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Orange\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\37DD4111200875F4B8756F5ABD40035E\] "AB9798B344027E11BAF100C092297F90"="C:\\PROGRAMS\\FOXIT SOFTWARE\\Foxit PhantomPDF\\plugins\\Creator\\ChromeAddin\\com.foxit.chromeaddin-win.json" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3CCE4EA4F9F732646AD2A1AA3B087648\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Coral\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3CCE4EA4F9F732646AD2A1AA3B087648\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Coral\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\52A21DC39D4797E4E972C8D885C9B231\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\LtGreen\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\52A21DC39D4797E4E972C8D885C9B231\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\LtGreen\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\578936055B216AE4DAFA7DC3EA79B34D\] "AB9798B344027E11BAF100C092297F90"="02:\\SOFTWARE\\Google\\Chrome\\Extensions\\cifnddnffldieaamihfkhkdgnbhfmaci\\version" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5AFCC90E834E09C45A8DFAB7E2FF5193\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Turquoise\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5AFCC90E834E09C45A8DFAB7E2FF5193\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Turquoise\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\61251F5CF4248F4489B1B7E0C5220BC4\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Green\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\61251F5CF4248F4489B1B7E0C5220BC4\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Green\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\645A167E628A75642BA766D2E84567A8\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Violet\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\645A167E628A75642BA766D2E84567A8\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Violet\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7A39D73AC12816D47B7EBD74A5067E96\] "68AB67CA3301FFFF7706000000000060"="C:\\Programs\\Adobe\\Acrobat 11.0\\Acrobat\\Browser\\WCFirefoxExtn\\chrome\\WCFirefoxExtn.jar" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7F4B94CEDBF699E5C90BC62EAD98988B\] "3E6B44056D19765469E3842D283A1A78"="C:\\Program Files\\HP\\HP Officejet Pro 8620\\Bin\\HPGoogleChromeLauncher.exe" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8934E9945CB43D94C9EC887EC3C55EA9\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Blue\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8934E9945CB43D94C9EC887EC3C55EA9\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CA5E0F0678B149145A46218F4B8D793F\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\DarkGray\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CA5E0F0678B149145A46218F4B8D793F\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\DarkGray\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CC014E78EBBAA174094E0E7324C9590D\] "68AB67CA3301FFFF7706000000000060"="C:\\Programs\\Adobe\\Acrobat 11.0\\Acrobat\\Browser\\WCChromeExtn\\WCChromeNativeMessagingHost.exe" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CC014E78EBBAA174094E0E7324C9590D\68AB67CA3301FFFF7706000000000060\] "File"="wcchromenativemessaginghost." [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D640AB7A350A0A2458874CE283D9E054\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Purple\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D640AB7A350A0A2458874CE283D9E054\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Purple\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ED6E53275F6B9934F87DF1325224B8AD\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\BlueSteel\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ED6E53275F6B9934F87DF1325224B8AD\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\BlueSteel\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FDC4E4D879034D34A9E3F22C9A93B8EF\] "DA4014246CEBD144DA9E6F66F2EE4AAB"="C:\\Programs\\Intuit\\QuickBooks 2014\\Components\\Skin\\nirvana\\Chrome\\Red\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FDC4E4D879034D34A9E3F22C9A93B8EF\] "1F10E25BE43D18345B0982FD3F0C6B74"="C:\\Programs\\QuickBooks 2017\\Components\\Skin\\nirvana\\Chrome\\Red\\frameBottom.png" [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh\OSD\TouchPad\AppProfiles\Google Chrome\] "AppExe"="chrome.exe" "AppFriendlyName"="Google Chrome" [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh\PlugInConfig\TouchPad\AppProfiles\Google Chrome\] [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh\PlugInConfig\TouchPad\AppProfiles\Google Chrome\\3FingerGestures] "ConfigID7KeyMacroV001"="ConfigID7KeyMacroBin" "ConfigID3KeyMacroV001"="ConfigID3KeyMacroBin" "ConfigID7KeyMacroBin"=hex(3):01,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,02,00,00,00,09,04,09,04,00,00,00,00,09,04,00,00,00,00,00,00,01,00,00,00,00,00,00,00,12,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00,01,00,38,20,00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,25,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00,01,00,4B,21,00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,25,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,00,4B,E1,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,12,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,00,38,C0,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00 "ConfigID3KeyMacroBin"=hex(3):01,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,02,00,00,00,09,04,09,04,00,00,00,00,09,04,00,00,00,00,00,00,01,00,00,00,00,00,00,00,12,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00,01,00,38,20,00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,27,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00,01,00,4D,21,00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,27,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,00,4D,E1,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,12,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,00,38,C0,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00 [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh\WindowsDatabase\Chrome_RenderWidgetHostHWND\] [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh\WindowsDatabase\Chrome_RenderWidgetHostHWND\\Win8] "iFlags"=dword:20081002 [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults\AppProfiles\Google Chrome\] [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults\AppProfiles\Google Chrome\\3FingerGestures] "ActionID1"=dword:0000001C "ActionID3"=dword:0000001C "ActionID5"=dword:0000001C "ActionID7"=dword:0000001C [HKEY_USERS\.DEFAULT\Software\Google\Chrome\] [HKEY_USERS\.DEFAULT\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):A6,DB,8B,BC,67,D7,D2,01 [HKEY_USERS\S-1-5-19\Software\Google\Chrome\] [HKEY_USERS\S-1-5-19\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):20,40,5C,BC,67,D7,D2,01 [HKEY_USERS\S-1-5-20\Software\Google\Chrome\] [HKEY_USERS\S-1-5-20\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):20,40,5C,BC,67,D7,D2,01 [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-1003\Software\Google\Chrome\] [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-1003\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):85,B7,84,BC,67,D7,D2,01 [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-1003\Software\TeamViewer\] "Buddy_QuickPresExclusions"=hex(7):4E,00,65,00,76,00,65,00,72,00,77,00,69,00,6E,00,74,00,65,00,72,00,2E,00,65,00,78,00,65,00,00,00,63,00,68,00,72,00,6F,00,6D,00,65,00,2E,00,65,00,78,00,65,00,00,00,64,00,65,00,76,00,65,00,6E,00,76,00,2E,00,65,00,78,00,65,00,00,00,65,00,76,00,6F,00,6C,00,75,00,74,00,69,00,6F,00,6E,00,2E,00,65,00,78,00,65,00,00,00,6D,00,65,00,64,00,69,00,61,00,6D,00,6F,00,6E,00,6B,00,65,00,79,00,2E,00,65,00,78,00,65,00,00,00,6D,00,73,00,6E,00,6D,00,73,00,67,00,72,00,2E,00,65,00,78,00,65,00,00,00,6F,00,70,00,65,00,72,00,61,00,2E,00,65,00,78,00,65,00,00,00,70,00,73,00,72,00,2E,00,65,00,78,00,65,00,00,00,73,00,75,00,70,00,65,00,72,00,2E,00,65,00,78,00,65,00,00,00,76,00,73,00,77,00,69,00,6E,00,65,00,78,00,70,00,72,00,65,00,73,00,73,00,2E,00,65,00,78,00,65,00,00,00,76,00,77,00,64,00,65,00,78,00,70,00,72,00,65,00,73,00,73,00,2E,00,65,00,78,00,65,00,00,00,77,00,64,00,65,00,78,00,70,00,72,00,65,00,73,00,73,00,2E,00,65,00,78,00,65,00,00,00,77,00,6C,00,6D,00,61,00,69,00,6C,00,2E,00,65,00,78,00,65,00,00,00,77,00,6C,00,78,00,70,00,68,00,6F,00,74,00,6F,00,67,00,61,00,6C,00,6C,00,65,00,72,00,79,00,2E,00,65,00,78,00,65,00,00,00,00,00 [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-1004\Software\Google\Chrome\] [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-1004\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):E3,0D,74,BC,67,D7,D2,01 [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-500\Software\Google\Chrome\] [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-500\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):A2,C5,65,BC,67,D7,D2,01 [HKEY_USERS\S-1-5-21-33363916-3624155930-1669969999-500\Software\TeamViewer\] "Buddy_QuickPresExclusions"=hex(7):4E,00,65,00,76,00,65,00,72,00,77,00,69,00,6E,00,74,00,65,00,72,00,2E,00,65,00,78,00,65,00,00,00,62,00,63,00,73,00,79,00,73,00,33,00,32,00,2E,00,65,00,78,00,65,00,00,00,63,00,61,00,64,00,76,00,61,00,6E,00,63,00,65,00,2E,00,65,00,78,00,65,00,00,00,63,00,68,00,72,00,6F,00,6D,00,65,00,2E,00,65,00,78,00,65,00,00,00,64,00,65,00,76,00,65,00,6E,00,76,00,2E,00,65,00,78,00,65,00,00,00,65,00,63,00,6C,00,69,00,70,00,73,00,65,00,2E,00,65,00,78,00,65,00,00,00,65,00,76,00,6F,00,6C,00,75,00,74,00,69,00,6F,00,6E,00,2E,00,65,00,78,00,65,00,00,00,6D,00,65,00,64,00,69,00,61,00,6D,00,6F,00,6E,00,6B,00,65,00,79,00,2E,00,65,00,78,00,65,00,00,00,6D,00,73,00,6E,00,6D,00,73,00,67,00,72,00,2E,00,65,00,78,00,65,00,00,00,6F,00,65,00,6D,00,2E,00,65,00,78,00,65,00,00,00,6F,00,70,00,65,00,72,00,61,00,2E,00,65,00,78,00,65,00,00,00,70,00,73,00,72,00,2E,00,65,00,78,00,65,00,00,00,73,00,75,00,70,00,65,00,72,00,2E,00,65,00,78,00,65,00,00,00,74,00,65,00,61,00,6D,00,76,00,69,00,65,00,77,00,65,00,72,00,2E,00,65,00,78,00,65,00,00,00,76,00,73,00,77,00,69,00,6E,00,65,00,78,00,70,00,72,00,65,00,73,00,73,00,2E,00,65,00,78,00,65,00,00,00,76,00,77,00,64,00,65,00,78,00,70,00,72,00,65,00,73,00,73,00,2E,00,65,00,78,00,65,00,00,00,77,00,64,00,65,00,78,00,70,00,72,00,65,00,73,00,73,00,2E,00,65,00,78,00,65,00,00,00,77,00,6C,00,6D,00,61,00,69,00,6C,00,2E,00,65,00,78,00,65,00,00,00,77,00,6C,00,78,00,70,00,68,00,6F,00,74,00,6F,00,67,00,61,00,6C,00,6C,00,65,00,72,00,79,00,2E,00,65,00,78,00,65,00,00,00,00,00 [HKEY_USERS\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415\Software\Google\Chrome\] [HKEY_USERS\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415\Software\Google\Chrome\\TriggeredReset] "ToolName"="Microsoft Windows Malicious Software Removal Tool - May 2017 " "Timestamp"=hex(B):20,40,5C,BC,67,D7,D2,01
  8. A few days ago I tried uninstalling Google Chrome when you asked it I had installed the developers edition. I have looked to find it. I don't see it in Programs and Features to uninstall. I have done a search for chrome.*, Google.*. I have have run the chrome_cleanup_tool.exe and found nothing. Please let me know where it is so I can remove it. I don't see a Fixlog.txt any place on my PC. I have run FRST with the scan option. Attached are the logs. Thank you, Docfxit FRST.txt Addition.txt
  9. I do have a lot of programs installed. I do support a lot of people. I did not rename FRST.exe I did configure socks=127.0.0.1 port 1080. I'm not using it right now. I use when I go to a public hotspot to SSH into my work desktop. The work desktop re-routs me out to the internet securely. I did not opt for Google Chrome Developer build. I don't like Chrome and I don't want it on this PC. Where did you find it? I have Uninstalled: Absolute Uninstaller 5.3.1.21 Glary Undelete 5.0.1.19 Glary Utilities 5.78 I have followed your instructions for Step #2 Log attached. I have followed your instructions for Step #3 Log attached. I have followed your instructions for Step #4 Log attached. Thank you very much for helping me clean this computer. Docfxit FRST.txt AdwCleaner[C0].txt log.txt
  10. I have finished running Malwarebytes Anti-Rootkit Thank you, Docfxit mbar-log-2017-08-20 (08-57-23).txt system-log.txt
  11. Thank you for working on this for me. After extracting the files and before running the program I received this window: I will think I should press Yes. Docfxit
  12. When I try to start Malwarebytes I get this error: http:// I have tried uninstalling Malwarebytes. Re-Installing Malwarebytes. I have tried running the clean program after uninstalling. I have tried rebooting. I have downloaded the latest version of Farbar and run the scan. Please let me know what I should do to get Malwarebytes running. Thank you, Docfxit Addition.txt FRST.txt
  13. I am getting PUP notifications that show up every time I run Malwarebytes even though I select them and remove them. What can I do to remove them permanently? Thank you, Docfxit mbam-log-2017-01-13 (16-06-20).7z
  14. I have run MalwareBytes ver. 2.0.4.1028 It found: pup.optional.resulthunters.a Location: C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\eyfni07y.default\prefs.js I would like to know what it is targeting in the prefs.js file. I don't want to delete all of my preferences in Firefox. Thank you, Docfxit
  15. This is great information. And there are times when this information will be very helpful. The situation I run into most often is that I have Malwarebytes installed on my computer and I can usually update it so it includes all the latest updates. What I would like to know is what files include the latest updates so I can copy them from my updated computer to the infected computer. Thanks, Docfxit
  16. I would like to have the capability of having the latest updates with me when I am fased with a computer that can't connect to the internet. I always have a laptop with me to the current updates. With the old version of Malwarebytes This used to work: Note: Starting with Malwarebytes Anti-Malware 1.60, you must also copy the file database.conf located within the Configuration folder which is in the same folder as rules.ref listed above. Taken from: https://forums.malwarebytes.org/index.php?/topic/10138-common-questions-issues-and-their-solutions/#entry49525 On the latest version of Malwarebytes after I install the program and copy those two files to the correct folders it says they are out of date. What else is required for the current version so I can run with the most up-to-date updates? Thank you, Docfxit
  17. Yes. I'm able to load it. It does display fine when it finishes the scan. Yes this occurs on every scan. Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5802 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 2/18/2011 2:53:29 PM mbam-log-2011-02-18 (14-53-29).txt Scan type: Full scan (C:\|) Objects scanned: 191332 Time elapsed: 1 hour(s), 23 minute(s), 53 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Thanks, Docfxit
  18. Yes. All logs are showing in the logs folder. Including the exact log list in the example jpg I provide. Docfxit
  19. I am getting an error in Malwarebytes after the scan is done and after I click on Show Results. It shows me the results and the log file and then it shows me this error. I don't know how to fix it. I have installed a new version of Malwarebytes but I haven't uninstalled it and then re-installed it yet.
  20. Maybe I should be more clear. When I installed CA Antivirus they didn't give me any warning about a conflict. During the install the window said You have Malwarebytes installed on this computer. The install can not continue unless you remove Malwarebytes. Would you like the install to remove it for you? Docfxit
  21. When I installed the latest version of Computer Associates Antivirus 2010 it wouldn't install unless I allowed it to remove Malwarebytes. Now that CA Antivirus is installed can I re-install Malwarebytes? Is there some conflict between the two? Thanks, Docfxit
  22. Thank you for trying to help with this. I ran it and did get some errors. The errors are attached. After I ran it I re-booted the PC. ISeeYouXP is producing the same errors. Thank you, Docfxit
  23. I have done an in place install over writing the OS that is there. I have too many programs installed that would have to be re-installed to do a repair install. If I would do anything along those lines I would opt to do an application migration to a fresh newly installed XP Pro. I realize all applications will not migrate correctly and some may need to be re-installed but at least this way all won't have to be re-installed. Do you know of a good program to migrate the applications. Thank you, Docfxit
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