I have three computers (so far) with this same problem. The browsers won't open. One of the computers, gets a message from Anti-Exploit when he clicks on FireFox that Malwarebytes Anti-Exploit has blocked an exploit attempt. Application: Mozilla Firefox. Protection Layer: Malicious Memory Protection. Protection Technique: Exploit code executing from Heap Memory blocked. When he clicks on Internet Explorer, he gets the same message with the application being Internet Explorer. When I log onto the same computer as another user (an administrator) I can open both browsers without a problem.
This didn't work: Opened Anti-Exploit and went to Settings > Advanced Settings and on each tab, I clicked Default Settings.
This didn't work: Ran a full scan in Malwarebytes Anti-Malware and removed the Trojan.Emotet malware and rebooted the computer.
Windows is fully patched.
As a test, I stopped Anti-Exploit on one computer and the browsers worked again for the regular user.
I have attached FRST scan results. I searched the results for the text in the Malwarebytes blog under "Identifying the infected machines" and none of the text was found.
Please help. Thanks.