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Scubnubby

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About Scubnubby

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  1. So this was a false positive then? Nothing to worry about?
  2. Here is the log I think you need. There is also a file called MBAMSERVICELOG.LOG.bk1 in the same folder, but that seems to be from 5 days ago. Not sure if that's something you need. If you really need it I can try and add the Nortonsecurity.exe tomorrow, don't wanna risk restoring it right now in case its bad. MBAMSERVICE.LOG
  3. My bad, i was trying to follow instructions for wrong MBAM version before. No wonder it didn't work in reports there is the protection event that says, 'Ransomware blocked' I am guessing you need the log for that one, since all my scans where normal. Since the file where quarantined, I guess i have to restore them. Isn't that risky though? What if its not a false positive? The file you want is "C:\Program Files\Norton Security\Engine\22.19.8.65\NortonSecurity.exe" I am guessing? Should I just restore it and see if I can add the file? How serious of a risk do you think this might be? I'll add the log in here for now. MbamLog.txt
  4. Norton Security was detected as Ransomware right after a Live update patch. I have been running Malwarebytes Premium and Norton Security side by side without problems for a while. However, something suddenly went wrong just now. Here's the order of events. - My computer had just rebooted since it had just have a crash. - Right after it booted again I went through my routine of updating virus definitions of both malwarebytes and run norton live update. - Malwarebytes update finishes first as usual. Norton says it has a new patch, as it sometimes does. I install it. - Immediately after the patch has finished, I run live update again since often it seems to have some definition updates for the new patch. - And here is is when it went wrong, during the the live update, Norton says it failed. about 0.5 - 1sec after malwarebytes has a pop-up that says it blocked ransomware. - Everything that was quarantined as ransomware seems to be Norton Antivirus files. (norton doesnt work anymore since its quarentined) Not sure what to make it, I didn't do anything out of the ordinary here. Also, on the Malwarebytes dashboard it still says 0 Real-Time Protection detections for some reason, its probably not important, just thought it blocking ransomware would count as Real-Time Protection. I tried doing the log thing with running mbam.exe /developer. But since that doesnt seem to work for some reason, ill just post some screenshots for now so you can at least see what was detected.
  5. Good news, Clean install worked. I wasn't asked to reboot though, immedatly after cleanup it just asked to install the latest version of Malwarebytes. Last time I pressed repair and I thought that actually seemed to do a clean install. Guess it did not. When I did the repair before it did ask for a reboot tho. Still confused about what started this bug, but happy its working now. Thank you for your help.
  6. I'll try it like this https://www.dropbox.com/s/sbhakgvw7qc554z/mbam.zip?dl=0 not used to dropbox, hope this works.
  7. Yes, so far the freeze occurs every single time the icon is pressed. Very odd how it suddenly started out of nowhere, never had an issue before. I've tried to add the dmp file, but zipped it still is 78MB, so its too big (unzipped its 225MB). Is it normal for it to be that big? Maybe I'll find another way for me to add it. MalwarebytesFreeze.LOG
  8. Its been 3 days now and the problem still persists. I've noticed when it crashes the malwarebytes tray application might be unaffected, and its just the malwarebytes window that freezes, but im not completely sure. I haven't tested every button in malwarebytes, but so far everything seems to work fine other the the "bell' icon crash. I can still update, and do scans as normal. Also would like to know if I have anything to worry about with that blocked site. If it got blocked by malwarebytes and scanning doesnt find anything I probably have nothing to worry about right? And the problems are probably unrelated? I have added a screenshot of what it exactly looks like when I press the icon.
  9. Short version of the problem: Whenever I press the little bell icon in the top right corner Malwarebytes just completely crashes. Rebooting does not help, ran repair with the Malwarebytes suppport tool. But nothing changed and it still crashes as soon as i click the icon. I have to forcibly close malwarebytes and restart it to get it to work again. When did it start / order of events (some of it might be unrelated to the problem): - I was watching a random youtube video. A little add popped up on the video I want to click on the 'x' to close it but missclicked and clicked the banner instead opening up the site it advertised. - Malwarebytes instantly blocks the site due to 'POP', (which im guessing is 'PUP' but since my malwarebytes is in dutch its says 'POP' instead.) - Just in case I update my virus definitions and run a malwarebytes scan, followed by Norton antivirus scan. Both scans found nothing. - While im scanning the 'Bell icon' still works since im using it to check the notification and what site was blocked etc. (the blocked Domain was "free.gamingwonderland.com") - A very short while after the scans I want to use the bell icon again to click the thing that says I saw the notifications and mark it as read or something. - This time as soon as I click it Malwarebytes crashes and freezes up, but I just assume its a one time problem and turn of my computer cause I got to go do some other stuff. - I came back not long after and started up my computer and again want to use the icon in the top right corner. As soon as I Click it Malwarebytes crashes and freezes up again. - I decide to reboot my computer (during which windows seems to do a quick short update). After reboot it still crashes. - I download Malwarebytes support tool to repair malwarebytes, which seems to do a reinstall of malwarebytes. After which the problem presists, it still crashes when pressing the button. --------------------------------------------------------- I am not super knowledgeable about all this. So, I need some advice. How do I fix this, and do I have anything to worry about with the POP thing. Could they be related or is this just a coincidence. Help is appreciated. :)
  10. I need some advice, I run both Malwarebytes and Norton Security to protect my PC (windows 10) I run scans multiple times a day, my routine beeing, first run updates for both malwarebytes and norton, then scan with malwarebytes, and after that scan with norton. When I did this on the 16th my first scan of the day gave my an all clear on everything, as ussual. When I ran updates and scanned later that night however I found 6 Emotet trojans(1 file, 5 Keys) which I assume is the false positive people here are talking about. After quarantine I scanned with norton, which found nothing. The part I need advice on is this. The day after in the evening I decided to reinstall my windows, picking the option that deletes my files. After the reinstall i downloaded malwarebytes, norton, firefox and ran windows updates. Then immediatly starting with same old routing, running updates and scanning. This time norton found C:\Windows\SysWOW64\Pid.dll to be Bloodhound.MalPE. I see on some of the links in this thread that some people like kdonovan9 had their pid on virustotal gave Bloodhound.MalPE on symantec, while for others it wasnt. So my question is, Is this linked to the false positive? Is it like a false positive from nortons end? I get the 6 trojans I found with malwarebytes on the 16th where probably false, but I am quite confused about the Bloodhound.MalPE and would like some advice on how to proceed next.
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