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shanhendo

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About shanhendo

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  1. shanhendo

    Unable to Restart after Quarantine

    I can try safe mode and try to start from an external drive with Windows. It was originally had windows 8 then upgraded to 10. Also, is there a way via the command prompt to pull off certain folders where my wifes files are then we can just erase and start fresh?
  2. shanhendo

    Unable to Restart after Quarantine

    Kevin, Here is what was on the screen. I tried to update to C but it reboots and still shows X which I assume is a partition for the operating system.
  3. shanhendo

    Unable to Restart after Quarantine

    OK. I will try this and let you know the results. Sure you want to get to bed. I do appreciate your help and quick responses.
  4. shanhendo

    Unable to Restart after Quarantine

    OK. thank you for all the time on this...
  5. shanhendo

    Unable to Restart after Quarantine

    See attached. Reboots back to same shut down or advanced options screen. Fixlog.txt
  6. shanhendo

    Unable to Restart after Quarantine

    Here is the report... FRST.txt
  7. shanhendo

    Unable to Restart after Quarantine

    It restarts in diagnosis mode and ends on shut down or advanced options to repair...
  8. shanhendo

    Unable to Restart after Quarantine

    Here are the results Fix result of Farbar Recovery Scan Tool (x64) Version: 08.11.2018 Ran by SYSTEM (08-11-2018 17:20:54) Run:3 Running from g:\ Boot Mode: Recovery ============================================== fixlist content: ***************** start LastRegBack: 2018-05-29 06:28 end ***************** DEFAULT => copied successfully to System32\config\HiveBackup DEFAULT => restored successfully from registry back up SAM => copied successfully to System32\config\HiveBackup SAM => restored successfully from registry back up SECURITY => copied successfully to System32\config\HiveBackup SECURITY => restored successfully from registry back up SOFTWARE => copied successfully to System32\config\HiveBackup SOFTWARE => restored successfully from registry back up SYSTEM => copied successfully to System32\config\HiveBackup SYSTEM => restored successfully from registry back up ==== End of Fixlog 17:20:55 ====
  9. shanhendo

    Unable to Restart after Quarantine

    Attached are the results, reboot went back to shut down or advanced option screen. Fixlog.txt
  10. shanhendo

    Unable to Restart after Quarantine

    Thanks...pints via paypal coming to you if this works!!!
  11. shanhendo

    Unable to Restart after Quarantine

    So, if i ran FRST64 first, hit fix, then rebooted. You are saying do it again but with this fixlist file so it gives you more detail? Sorry, I am a bit dumb on this!
  12. shanhendo

    Unable to Restart after Quarantine

    So, it states this is not compatible with this version (see attached screen shot). It had moved drive letter to F but no go...
  13. shanhendo

    Unable to Restart after Quarantine

    Here are results. Afterwards, system still said I had an issue went into diagnosis mode. Fix result of Farbar Recovery Scan Tool (x64) Version: 08.11.2018 Ran by SYSTEM (08-11-2018 16:24:33) Run:1 Running from G:\ Boot Mode: Recovery ============================================== fixlist content: ***************** start HKLM\...\Winlogon: [Userinit] HKLM\...\Winlogon: [Shell] [ ] () <=== ATTENTION HKLM-x32\...\Winlogon: [Shell] [ ] () <=== ATTENTION HKLM\...\InprocServer32: [Default-wbemess] <==== ATTENTION HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] <==== ATTENTION HKU\Default\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [518144 2018-04-11] (Microsoft Corporation) HKU\Default User\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [518144 2018-04-11] (Microsoft Corporation) GroupPolicy: Restriction ? <==== ATTENTION S2 0167231537409658mcinstcleanup; C:\WINDOWS\TEMP\016723~1.EXE -cleanup -nolog [X] HKLM\...\.exe: => <==== ATTENTION HKLM\...\exefile\DefaultIcon: <==== ATTENTION HKLM\...\exefile\shell\open\command: <==== ATTENTION end ***************** HKLM\...\Winlogon: [Userinit] => Could not restore HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => value restored successfully HKLM\Software\WOW6432Node\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => value restored successfully HKLM\Software\Classes\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32\\Default => value restored successfully HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => value restored successfully "HKU\Default\Software\Microsoft\Windows\CurrentVersion\RunOnce\\WAB Migrate" => removed successfully "HKU\Default User\Software\Microsoft\Windows\CurrentVersion\RunOnce\\WAB Migrate" => not found C:\Windows\System32\GroupPolicy\Machine => moved successfully C:\Windows\System32\GroupPolicy\GPT.ini => moved successfully C:\Windows\SysWOW64\GroupPolicy\GPT.ini => moved successfully HKLM\System\ControlSet001\Services\0167231537409658mcinstcleanup => removed successfully 0167231537409658mcinstcleanup => service removed successfully HKLM\Software\Classes\.exe\\Default => value restored successfully HKLM\Software\Classes\exefile\DefaultIcon\\Default => value restored successfully HKLM\Software\Classes\exefile\shell\open\command\\Default => value restored successfully ==== End of Fixlog 16:24:33 ====
  14. shanhendo

    Unable to Restart after Quarantine

    Kevin, Thanks for your help. Attached is the TXT file after following your instructions. FRST.txt
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