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photosimlabs2018

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  1. Hello, sorry about the blank files. I have tried to follow your advice, and hope I didn't mess it up. Here it is: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 11/3/18 Scan Time: 4:54 PM Log File: cd539fde-dfc3-11e8-9724-0862664e712f.json -Software Information- Version: 3.6.1.2711 Components Version: 1.0.463 Update Package Version: 1.0.7683 License: Trial -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: Bernardo-PC\Admin -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 359277 Threats Detected: 3 Threats Quarantined: 3 Time Elapsed: 4 min, 27 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 3 PUP.Optional.OpenCandy, C:\USERS\ADMIN\APPDATA\LOCAL\TEMP\IS-35DE8.TMP\OCSETUPHLP.DLL, Quarantined, [1077], [297667],1.0.7683 Generic.Malware/Suspicious, C:\USERS\ADMIN\APPDATA\LOCAL\TEMP\APPSTART.EXE, Quarantined, [0], [392686],1.0.7683 Generic.Malware/Suspicious, C:\USERS\ADMIN\DOWNLOADS\REBOOTDELETEFILEEX_SETUP.EXE, Quarantined, [0], [392686],1.0.7683 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) Here is AdwCleaner: # Malwarebytes AdwCleaner 7.2.4.0 # ------------------------------- # Build: 09-25-2018 # Database: 2018-10-31.2 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 11-03-2018 # Duration: 00:00:00 # OS: Windows 7 Professional # Cleaned: 2 # Failed: 0 ***** [ Services ] ***** No malicious services cleaned. ***** [ Folders ] ***** No malicious folders cleaned. ***** [ Files ] ***** No malicious files cleaned. ***** [ DLL ] ***** No malicious DLLs cleaned. ***** [ WMI ] ***** No malicious WMI cleaned. ***** [ Shortcuts ] ***** No malicious shortcuts cleaned. ***** [ Tasks ] ***** No malicious tasks cleaned. ***** [ Registry ] ***** No malicious registry entries cleaned. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries cleaned. ***** [ Chromium URLs ] ***** Deleted Ask Deleted AOL ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries cleaned. ***** [ Firefox URLs ] ***** No malicious Firefox URLs cleaned. ************************* [+] Delete Tracing Keys [+] Reset Winsock ************************* AdwCleaner[S00].txt - [1296 octets] - [03/11/2018 17:05:04] ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ########## and the text docs from the last one. New Text Document (4).txt New Text Document (5).txt
  2. Hello, I tried your other section but they referred me to post here now. I tried deleting a file, but no matter what I tried it did not go away. Here are the two text files requested. Thank you for any help provided. malwarebytes_1.txt malwarebytes2.txt
  3. Hi again. I looked up a utility to perform the delete on reboot and installed it. After following the instructions and rebooting my computer, the file is still there.
  4. Meant to say that I was NOT able to delete file
  5. Thank you again. I did try safe mode, but was able to delete file that way either, is that the method you mention?
  6. Thank you, was unable to delete file with LockHunter
  7. Thank you for the info. I downloaded LockHunter, but was still unable to delete file.
  8. Hi, I just went through a total uninstall of a program, and this file refuses to get deleted. I tried your program but got this error. Can you help please?
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