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  1. Hi Rui, Thank you for advice. I will learn and try Sandbox. I will definitely will looking for your help in future. Sincerely, Riverm
  2. Hi Rui, Thank you for the your recommendations for the computer protection. It is absolutely great that regular users can have help from Elite experts as you. One more question: What is your opinion about VMware for personal computers as part of Antivirus? Thank you again, Riverm
  3. Hi Rui, Sorry for the delay. I am traveling and very busy with couple important projects that cannot wait. After your implementation your suggestions, I have not seen new pop-up messages. In addition my laptop started to work a lot better. Right now with only 8GB RAM I can work on large imaging files. Before it was was slow and it crashed a lot. Thank you again for dedicating your time working on this problem. Best Regards, Riverm
  4. Hi Rui, Thank you for continue working on my problem. I am traveling now. I will run ESET Scanner early next week. Thank you, Riverm
  5. Hi Rui, Please find Fixlog.txt attached. Thank you, Riverm Fixlog.txt
  6. Hi Rui, I did not find Fixlog.txt when I run FRST. When click on FRST.exe it generated an error message. But it run well after click on Scan. Please see attached MalwareBytes log and error message screenshot. Thank you, Riverm Malwarebytes_Summary.txt
  7. Hi Rui, I completed all set of instruction you send me. I do not see new popup messages appearing. I very much appreciate the time you have spent on this project. Thank you very much for your help. Sincerely, Riverm AdwCleaner[C00].txt Addition.txt FRST.txt
  8. Hi Android8888, Thank you for the prompt response. Please see files attached. Thank you, Riverm FRST.txt Addition.txt
  9. Hi Malwarebytes Team, I need your help to remove Pop-up malware message "You are using outdated version of Chrome...." (Data on internet that is a NetSupport Manager RAT Trojan ?) I tried the following: 1. Malwarebytes (Updates: Current) 2. Google Help website “Remove unwanted programs (Windows, Mac)” 3. Kaspersky Total Security My Platform -Windows 10 -Chrome - Version 69.0.3497.100 (Official Build) (64-bit) Thank you, River
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