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Dan964

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  1. Re the Firefox issue, I have seen stalls and have come to the opinion that its related to the Firefox recently activated DNS over HTTPS. My 2 cents FWIW. Dan
  2. Thanks Maurice, I will get on this shortly with 8.1 machine that's not running MWB now. Don't know why I wasn't notified of your response. Dan
  3. @AdvancedSetup suggested I post here to request help in getting my ailing Windows machines back to health. I will provide a brief synopsis of the issues I'm facing. I have 4 Windows machines, 2 win 8.1 and 2 Win 10. Three are running in a degraded MWB state due to incompatibilities with (I assume) Win OS. There are what may be good reasons. The 2 Win 8.1 machines are old and haven't had a clean install in years as I use Media Center, which MS no longer supports. I do not want to go through a clean install and have to download Media Center from somewhere on the net and hope my licenses work. The Win 10 machine is a Surface Go which even MS did not have sorted out at first. Ironically, the latest Windows update (2004) noticeably enhanced performance, especially waking from sleep/hibernation, but this seemed to induce some kind of race condition on waking which locked the box up tight. The work around is to disable Ransomware Protection in MWB. Finally, My Win 10 HP desktop runs MWB without issue. I posted the above comment in another forum as a response to a post asking if MWB was safe. @AdvancedSetup responded I should post here if I wanted help in sorting out my less than functional machines. Note that I am not having any apparent infestation and wouldn't have posted here if not for @AdvancedSetup suggestion. Dan
  4. Porthos: By older version of MWB are you referring to the same version recommended for Win 8.1 fix? exile360: I never posted a request for fix for Win 10 2004 issue. I instead ranted about inability for MWB to keep up with OS changes. Maybe not the best reaction. Have only recently tried recommended workaround which seems to address issue. I will follow the release notes. Regarding a more proactive MWB stance on providing users notice of potential malfunctioning of MWB, not having 100% of users' email is no excuse for a policy seemingly chosen to protect MWB's reputation at the risk of infuriating a minority of users. Portos' clients don't need to be informed, that's what they pay Porthos for. If I had gotten notice of potential 8.1 and 10 issues, (1) it would have made my life a lot easier, and, (2) it would not have tarnished my opinion of MWB but enhanced it as the notice is an example of a vigorous approach to quality control. I ranted after discovering MWB at root of Win 10 2004 issue as it appeared MWB was losing control of its product. Thank you so much for your help. Dan
  5. As a long time user of Malwarebytes I can attest to its ability to root out stubborn infestations that other AVs could not. HOWEVER, I have 4 Windows machines, 2 win 8.1 and 2 Win 10. Three are running in a degraded MWB state due to incompatibilities with (I assume) Win OS. There are what may be good reasons. The 2 Win 8.1 machines are old and haven't had a clean install in years as I use Media Center, which MS no longer supports. I do not want to go through a clean install and have to download Media Center from somewhere on the net and hope my licenses work. The Win 10 machine is a Surface Go which even MS did not have sorted out at first. Ironically, the latest Windows update (2004) noticeably enhanced performance, especially waking from sleep/hibernation, but this seemed to induce some kind of race condition on waking which locked the box up tight. The work around is to disable Ransomware Protection in MWB. Finally, My Win 10 HP desktop runs MWB without issue. My opinion is, for an antivirus to protect against sophisticated attacks it must be bolted into OS at the lowest levels possible to avoid being blocked by the attack itself. This makes the antivirus vulnerable to instabilities caused by changes in the OS at these low levels. The wide varieties of Windows platforms out there makes it very hard for 3rd party companies like MWB to keep abreast of all the idiosyncrasies that might result when these low level changes are made. Like I said, even Microsoft's own Win 10 did not work well on my Surface Go originally and issues with Win 10 updates are notorious. So my take is, if you have a mainline Win 10 machine, you should be fine. If you build a custom gaming rig, you might run into issues with MWB similar to those you'd be addressing in getting all the pieces of your gaming rig working harmoniously. Good luck, Dan
  6. Greetings Exile360. Would you mind answering a few questions related to this and other related issues? How do we know when an issue such as this is resolved?? Why didn't users get an email warning of this Win 10 issue so we didn't have to try 'pull our hair out' trying to figure out what was going on? I have enabled notifications related to forum news. Would this have sent a copy of your message regarding Win 10 2004 to me? In general, my question is, I have 4 machines, 2 Win 8.1 and 2 Win 10. Three are running in a degraded MWB state. One 8.1 with older version of MWB and updates disabled. One 8.1 with 8.1 not installed. And a Win 10 with Ransomware Protection disable. How do I know, besides routinely browsing the forum, when/if these issues are addressed? Thanks for all your help. Dan
  7. Update. Recall I have 2 8.1 PCs both used as media PCs. It appeared that MWB interfered with operation of both. Upon recommendation of Porthos I cleaned out both machines and installed a version of MWB he recommended (see post #20). One machine, the newer one, is running fine. The other had some trouble. I said I would remove MWB from the 'troubled' 8.1 and see how stable the 'troubled' PC becomes. Its been quite a while as my Win 10 Surface Go updated to 2004 and it, too, became 'troubled'. This is a known issue with MWB, but took me a while to isolate the problem to MWB before I went to the forums. Now I'm back to the 'troubled' 8.1 machine which has been running trouble-free since I removed MWB. Just 2 hours ago, I re-cleaned the machine with MWB support tool and installed the recommended version of MWB. I immediately lost my bluetooth mouse and keyboard. Removed MWB (again), got mouse and keyboard repaired. FYI the bluetooth is not motherboard based, but a USB dongle. Not sure what the problem is here, but it definitely lies with MWB. PS. I re-installed MWB on the Sufarce Go and disabled Ransomware protection as recommended. So far, it seems OK, but nags about Ransomware being disabled. PPS. I have an HP desktop running Win 10 that is running fine with MWB. Dan
  8. Thank you for this info nukecad and exile360. Just seems there should be way for MWB to be better hooked in to MS development and not have to continually be doing damage control when updates roll out. How does one define an API for antivirus that doesn't, by its very nature, expose holes attackers can take advantage of? In real time threat map, it would be informative to see the level, in terms of OS hierarchy, of the threats uncovered. It's also informative to note that the map only represents threats caught during scans, not real time detections. Does Defender do a good job of real time detection, compared to what MWB would detect? One question about 3rd party AVs. Does 'MS Consumer' AV run when MWB is loaded? I got the impression Defender stepped aside, in terms of real time protection.
  9. Didn't see how to edit post. Need this to get notifications of replies. Why isn't this default?
  10. So both of my Windows 8.1 systems were having issues that removal of Malwarebytes eliminated. Reverting to earlier version of MWB seemed to help one system, but not the other. Now, after latest Win 10 2004 update, my Surface Go began hanging up on wake from sleep. Uninstalling MWB fixed that as well. This is a known issue with MWB according to locked post, above. It seems as attacks get more sophisticated, that counter measures must be taken at deeper and deeper levels in OS and even hardware. A 3rd party antivirus solution is then at a disadvantage because neither the OS or hardware manufacturer are going to inform the 3rd party what their strategies for security are. Ever more sophisticated designs to increase performance will upset an antivirus program trying to keep tabs of things. I am careful, but one of my systems did get hijacked years ago. Norton was no help. Malwarebytes cleaned it up. Ever since then, MWB has been in my toolbox. I especially rely on it to keep my wife out of trouble. But it seems we might be getting to the point that 3rd party solutions must operate at a higher level using different tactics, filling niches the OS doesn't address and leave the OS to keep itself locked down. How secure can an OS be if a 3rd party app can hook into it deep enough to protect it against the most sophisticated attacks? I've always thought that Microsoft should know best how to defend its OS. Now this is being demonstrated. Maybe MWB should leave defense to Microsoft and focus on recovery. My 2 cents. Dan
  11. One computer has had the older 'good' version installed for about 2 weeks and I've had no problems there. The subject computer was running just fine until I installed the older 'good' version of MWB 2 days ago. The only anomalies experienced in this short time were during a video game session. The game had been updated prior to the session, so there is some uncertainty there, which is why I decided to clean out MWB and run for another day or two. Regardless of outcome, I will reinstall older, 'good' version of MWB and will report back what I find. The computers have different hardware. Both are Intel based, but several years apart in version and different motherboard manufacturers. The subject computer has the older hardware. Both have NVIDIA video cards. Both run Silicondust HD Homerun software and Media Center. When the subject computer started misbehaving, both computers were engaged in coop game play, running the same software. The errors were related to varying degrees of loss of control through bluetooth keyboard.
  12. I installed the version linked in your post and immediately disabled updates. As I said we will run clean for a day or two and try again.
  13. Yesterday, I installed the recommended version of mwb on the system that exhibited video card restarts and BSODs. We noticed immediate instability in a video game. Unfortunately, the game had been updated prior to starting it. I uninstalled mwb and we'll see if things settle down. I find it hard to believe that mwb could cause some of the dysfunction we observed. Once I get another baseline, I'll decide if its worth reinstalling mwb to confirm correlation.
  14. Per Porthos instructions (above), I did a clean install of earlier version of Malwarebytes on the machine that exhibited mouse/keyboard lockups on resume from sleep. So far system is running smoothly. I'll give it a while longer before I try install on machine that would exhibit video card restarts or system BSOD. Thanks for help. Dan
  15. @Porthos: Are you suggesting disabling MWB Web Protection? I am past trying things that 'might' help as potential for system crashes risk my losing the OS entirely. @exile360: I tried routing audio through the realtek audio channel on system suffering sound drop outs. Didn't help. (I am thinking now that I didn't reinstall Nvidia drivers without HD audio drivers. I just selected different output path). There seemed to be a dependence on the realtek drivers I had installed. Things improved somewhat when I upgraded drivers to latest available. I found rebooting cleared audio drop outs. This system still suffered Nvidia driver crashes intermittently that usually recovered. Both systems do have Realtek audio and LAN. One of the issues may be the updates related to fixes designed to circumvent Intel CPU bug. When I was updating systems I went back to mfg's site to get latest drivers. I hadn't kept up with this, so there were a few updates to do. This usually required Bios and driver updates. It's not surprising that rearranging the foundation might introduce instability in structure built on it. Thanks for your suggestions. Dan
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