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Dan964

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  1. @Porthos, FRST was run as part of MWB support tool. Not sure what difference that makes. And, yes, I cant wait to get into Win 10, but am stuck with 8.1 until SiliconDust gets their DVR app recording DRM.
  2. @Porthos thanks for hanging in there. I understand that the file is temporary, which is why, I expect, I cant find it on my 8.1 machine. I still believe FRST downloading something called 'Budget Rent a Car' among others is suspicious. I apologize for my hardheadedness, but I am not inclined to accept claims of safety when all my Spidey senses are tingling. This looks to me as if Farbar was hacked and someone embedded payload delivery into FRST. Dan
  3. Thanks for the reply, Porthos, but, claiming FRST is harmless does not explain what it was doing downloading these files. I would take a crack at unpacking the file, but that would involve downloading yet another piece of freeware. I'll upload the file in case anyone cares to take a crack at it. And the issue with Speccy was that Win 10 would not run it and I couldn't override its objections. Which again reinforced my objections to using freeware. Dan Unconfirmed 855007.zip
  4. I have been working with forum members and MWB support (most recently) to address seeming conflicts between MWB and the Windows 8.1 and 10 systems that I have. When working with a forum member on 1 of the 8.1 machines, he had me use FRST to do analyses with the MWB Support tool and then run a script. I was surprised to find out that FRST seems to be freeware. I almost never load freeware as it is my belief that nothing is free and I'll pay a price somewhere along the line. I assumed MWB had a license for FRST. Everything went smoothly and the system seems stable on that machine. I then changed horses and started working with MWB support on my Surface Go. The issue here was that when MWB was loaded, the system would occasionally wake up with the WIFI non-functional. As expected, I was instructed to run the Support Tool. During the execution of FRST, OneDrive started popping up messages saying that Farbar was writing files to OneDrive. Farbar makes FRST. The popup listed the filenames which seemed to be related to brand names, for example, Budget Rent a Car. I canceled the download, but let the Support Tool finish. I found the file on my Desktop which is mapped to OneDrive by listing by most recent. At the top was a file Unconfirmed 855007.crdownload. I learned that this is Chrome compressed file. I suspected that FRST was downloading adware to install into Edge. When I mentioned this to MWB support agent, he dismissed my concern by saying the file was probably already there, and wanted to just get on with things. I did not expect to be blown off. I had expected him to ask me to upload the file so he could take a look at it. I informed him I would not proceed further until this unexplained download is explained. I am less than impressed. My patience is wearing thin here. Dan
  5. Maurice, Windows defender objects to my running Speccy. The setup wont run. I get a dialog saying I don't have appropriate permission and a pop up complaining about possible threat. I follow instructions, it does a scan, but doesn't resolve issue. I am using admin account. Device Manager reports WiFi controller as Qualcomm Atheros QCA61x4a. There are complaints on web referring to Surface WiFi problems. It just seems to be correlated to presence of MWB. I will, after next 'event', unload MWB and run until either another 'event' or I'm pretty sure it isn't going to happen again. I guess, what I'm saying is, it might be a waste of your time chasing this. I expected a firmware update to fix problem by this time. The issue with LRPC is more of what seems to be a conflict between MWB and the Nvidia drivers. Dan
  6. Maurice for some reason I didn't see your post above (#27), when I posted my post, #28. I will review and follow instructions. thanks again. Dan
  7. Hi Maurice, Well my bubble has burst. My Surface had a WiFi failure that required a cold boot to repair. Not sure I can blame this on MWB, but didn't experience this kind of failure when MWB was not installed. I am continuing to run with MWB to see how long it takes to fail again. My 2nd 8.1 machine, I'll call this the LivingRoomPC just soft crashed with a video card software crash. This is the kind of failure it was experiencing when MWB was loaded with previous version. This machine ran for a long time without one of these failures when MWB was not installed. Due to nature of failure, I'm afraid I will have to uninstall MWB before permanent damage is done. Interestingly, I had installed MWB on both machines on same day and they both failed today. If you are willing to take a look at either, or both, (I suggest the LRPC) let me know. Dan
  8. Will do Maurice. Had my WiFi go away on Surface this morning. Had to cold boot to get it back. Ran for 3-4 days without issue. I will let it run and see how long it takes for issue to resurface. Then may try unloading MWB and running for 2 or even 3 times as long to see if issue pops up. Last time I had unloaded MWB it ran just fine, but that was a matter of several days as well. The WiFi had been a problem since day one, but I've had MWB installed since day one as well. Having to cold boot makes me think its a hardware issue, but we'll see. Thanks for help. Dan
  9. Pretty sure everything's OK. The other 8.1 machine has been doing fine. We use it every night and its run smoothly. The Surface hasn't had a repeat of the wifi problem. I'm on it often to do emails, etc. One thing I've done is to close all programs when I'm done. This also reduces load on startup which I think helps. So I guess we're done. You've been a great help providing a steady hand when the ship started rocking here. Would you mind if I alerted you if something pops up? Would posting to this thread get your attention? Thanks again, Dan
  10. That's good news Maurice. Everything seems OK on DenPC. I have set MWB on DenPC to NOT register with Security Center. Could you explain why I should do this? I assume then MWB will run alongside Defender, which is good, but is this why? Also, should I change this registration setting on other 2 machines or do you want to look into these further before I do? Thanks for help. Things feel normal for a change. Dan
  11. Maurice, Please see attached fixlog file. Note: There was a bit of confusion here stemming from behavior of the support tool. I had run the support tool from my user account. Windows, as expected, asked for admin privilege. When it was done the logs weren't written to my user account desktop, but to the admin desktop. I think this is because when support tool restarts its follow up processing occurred after I logged in to admin account. Nothing happened when I logged into user account. When I went to follow your instructions above, I logged into the admin account hoping to avoid confusion. However, I had to get support tool exe and FRSTenglish from the user download directory. I mention this because I looked over the script and saw these lines: FirewallRules: [TCP Query User{6F97F2D8-6D58-4815-9437-7EC601D24BD5}C:\users\dlpalumbo\appdata\local\temp\i1476719762\windows\resource\jre\bin\javaw.exe] => (Allow) C:\users\dlpalumbo\appdata\local\temp\i1476719762\windows\resource\jre\bin\javaw.exe => No File FirewallRules: [UDP Query User{572AE6E3-A1E3-4656-BDC4-DAB5AC8A4585}C:\users\dlpalumbo\appdata\local\temp\i1476719762\windows\resource\jre\bin\javaw.exe] => (Allow) C:\users\dlpalumbo\appdata\local\temp\i1476719762\windows\resource\jre\bin\javaw.exe => No File Note that these changes are made on my user account path, dlpalumbo, not the admin account. I'm not sure how this might have impacted the script's run. Here's results of chkdsk. Error report sometimes complains of bad blocks, but they seem to be masked as they should be. Device is an ssd. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 948480 file records processed. File verification completed. 21613 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 1132240 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. Stage 3: Examining security descriptors ... Cleaning up 135 unused index entries from index $SII of file 0x9. Cleaning up 135 unused index entries from index $SDH of file 0x9. Cleaning up 135 unused security descriptors. Security descriptor verification completed. 91881 data files processed. CHKDSK is verifying Usn Journal... 40443696 USN bytes processed. Usn Journal verification completed. Windows has scanned the file system and found no problems. No further action is required. 468747260 KB total disk space. 388243196 KB in 725019 files. 500596 KB in 91882 indexes. 0 KB in bad sectors. 1074568 KB in use by the system. 65536 KB occupied by the log file. 78928900 KB available on disk. 4096 bytes in each allocation unit. 117186815 total allocation units on disk. 19732225 allocation units available on disk. Internal Info: 00 79 0e 00 45 73 0c 00 31 02 17 00 00 00 00 00 .y..Es..1....... e2 03 00 00 e1 2c 00 00 00 00 00 00 00 00 00 00 .....,.......... Windows has finished checking your disk. Please wait while your computer restarts. Good hunting, Dan Fixlog.txt
  12. Hi Maurice. Logs attached. This machine is DenPC. I should note that things have settled down after reboot. Also, if you look at Event Viewer posted warnings, you may see a warning stating " Intel(R) Ethernet Connection (2) I219-V Network link is disconnected". This occurrs every wake or reboot even without mwb. I chose to try mwb on the Surface again, making sure to reboot after install. This may be key in setting sequence necessary to get all ducks in a row as far as wifi is concerned. Not sure I did that on 1st install (LivingRoomPC), but that machine doesn't use wifi. So far Surface is happy, but time will tell. enjoy! Dan DenPC-mbst-grab-results.zip
  13. Hi Maurice. I loaded new version of MWB on second 8.1 machine that had been running version recommended by Porthos with no issues. I used the support tool to get latest version. After installation I lost ability to connect to internet. This machine uses wifi which indicated it was connected. I tried 2 browsers (Firefox and Edge) and 1 service (Epic). I tried disabling web protection. It seemed MWB client hung as button did not update, but displayed busy icon. Tray app indicated web protection off. I should say I installed MWB as admin and had switched to user account. I tried logging off then back in. My desktop icons did not update. I then tried to restart, but shutdown hung. I forced shutdown. On restart, I logged into admin account and verified web protection was off. I tested internet and it worked. I then turned web protection back on. Internet still worked. I then switched to user account which seems to function normally. So things are a bit sketchy at this point. We'll see how it goes. Dan
  14. Hi Maurice. I loaded MWB on the 8.1 machine that did not work well with previous version (recommended by Porthos) that I had tried. Before loading the new MWB I installed latest Nvidia drivers as the trouble I was experiencing on this machine surfaced as video card reboots. I am happy to report that for the past 2 days, the machine hasn't posted any errors related to the video card, or exhibited any artifacts during game play. I was sure to try waking from sleep and jumping into game ASAP as this is when MWB starts up scan. One other thing I did was to delay scan by 180 seconds. I will now do update on second 8.1 machine and see how it goes. I will report back after a few days. I have been running Surface Go without MWB during this time and making note of what happens during wake from sleep. I did not observe any wifi problems, but I did notice that the Surface Go seems severely taxed during restarts when many processes (including updates and a/v scans) want to do their business. The CPU is pegged at close to 100% for a while (I didn't track the time). When I try MWB again I will make sure scan is delayed the max 180 secs so that all startup processing can subside before the scan starts. I'll let you know how this all turns out. Thanks for your help. I appreciate your attentiveness. It makes working through this feel less like I'm shoveling sand against the tide, alone. Ciao, Dan
  15. @Maurice Naggar, Other machines with problems are 8.1. Do you recommend I try latest release on these as well?? I am now using an older version of mwb recommended by another forum member (Porthos). Thanks for help, Dan
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