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  1. Thank you for checking. Now my concern is that there is no option to disable these Threat Watch pop-ups without disabling MBAM's notifications entirely, which I don't want to do because I prefer knowing when MBAM blocks a malware connection or quarantines a file. Perhaps the MBAM team can add a separate setting for this in the future.
  2. I found that blog as well. Considering its post date I'm assuming/hoping the MBAM pop-up is legitimate. I've just never seen a "Threat Watch" pop-up before, let alone a notification that looked as simple as this one.
  3. I was working on something in Firefox recently when I noticed this pop-up notification. Is this expected behavior from Malwarebytes? I've never seen a pop-up notification like it. No offense to the MBAM design team, but it honestly doesn't look legitimate and I want to confirm that this is legit.
  4. It started hanging at the shutting down screen again tonight (with all protection enabled) so I decided to create another crash dump. Link to the new MEMORY.DMP: https://we.tl/t-V2uREEIzhE
  5. While I'm no longer experiencing hanging at the shutting down screen (with all protection enabled) I'm back to add that, like other recent threads, I'm also experiencing complete system freezes (no BSODs or error messages of any sort) with MBAM, Component Package version 1.0.508, Update package version: 1.0.8345. It mainly happens when trying to run a video game or client that connects to the internet (with the exception of Firefox, for me). For example, my system has completely frozen multiple times after opening the Battle.net Launcher and trying to update/install a patch for World of Warcraft. When the PC locks up completely, input will not register. BUT, I was able to initiate a crash via keyboard shortly after the launcher stopped responding and before my PC completely froze. Link to my zipped up MEMORY.DMP: https://we.tl/t-XYsnzxqP0P
  6. 1) I've learned that in order to initiate the keyboard-induced crash it's right Ctrl, not left. 2) After I learned that, I've tried replicating my issue twice now and my PC isn't hanging at shutdown. Either Malwarebytes patched the issue already, or it's a fluke. If it hangs at shutdown again, I'll be sure to crash it with the proper keyboard shortcut and share the dmp file ASAP.
  7. I followed this exactly; after running the batch file as an admin, selecting option 1 and rebooting, I left my PC running for 30+ minutes with Ransomware Protection running. I shutdown my PC and while it was hanging I held Ctrl and pressed Scroll Lock twice. It seemed to reboot a few seconds after, but there is no memory.dmp file. I checked C, C:\Windows\, as well as my desktop for good measure, and nothing.
  8. Sure thing. Give me some time and I may be able to get this information posted by the end of the night.
  9. I disabled the Ransomware Protection and was able to shutdown my PC with no hanging (my PC was running for well over 30 minutes, too). I had previously noticed 'MBAMFarflt' taking a long time to unload in Event Viewer - at least 3+ minutes - after initiating a shutdown. It seems this may be the issue.
  10. Additional information: I noticed that I do not experience a shutdown hang if my PC is only on for a few minutes both with and without the Malwarebytes Service enabled. So I used a few 30-minute tests: 1) 30 Minutes of system up-time with Malwarebytes Service running - Shutdown hang. 2) Disabled Malwarebytes Service, restarted the PC, left it on for 30 minutes - No shutdown hang. 3) Enabled the service again, restarted the PC, left it on for 30 minutes - Shutdown hang. Note: This time I noticed it said "Preparing to configure Windows..." on the next startup which sounds like a Windows Update issue, but I've checked my Windows Update history and every update has been successfully installed. I've attached the updated logs with Event Log Data. mbst-grab-results.zip
  11. I'm currently running Windows 7 Home Premium SP1 64-bit with Malwarebytes Premium 3.6.1. I also have Windows Defender running with Malwarebytes folders and system files added to exclusions and vice versa. Problem: Upon shutting down/restarting my computer, it will hang at the "Shutting down..." screen for about 5-8 minutes; normally it will only take 12-20 seconds. Potential Culprit: In Event Viewer between shutdown and startup times, the only error/warning I see is an event 7043 saying, "The Malwarebytes Service service did not shut down properly after receiving a preshutdown control." 1) I've opened Malwarebytes > Settings > Application > Install Application Updates and an update installed tonight but it didn't fix the issue. I even ran the repair with the Malwarebytes Support Tool hoping it would solve the problem. 2) Malwarebytes and AdwCleaner show clean scans. 3) I have the latest Windows Updates. 4) I've tested shutdown times by disabling the Malwarebytes Service in MSConfig and they are normal without the service running. 5) Aside from hanging at the shutdown screen, my PC's performance is normal: no BSODs, no crashing/hanging of applications, etc. Attached are my logs from the Malwarebytes Support Tool. Any help or confirmation of a bug is appreciated. mbst-grab-results.zip
  12. I see. So, it's kind of like MBAM protecting us from ourselves - in theory, files that aren't exactly malicious but could be used for malicious purposes?
  13. The website of a popular vulnerability tester named Luigi Auriemma - one of which I've visited countless times - has recently been blocked by Malwarebytes, flagged as "riskware". Is this a false positive or is it being blocked because of the software he provides on his website and requires me to add it to my exclusions? I highly doubt it was compromised, but who knows? The irony would be funny.
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