Jump to content

clivel01

Members
  • Content Count

    8
  • Joined

  • Last visited

About clivel01

  • Rank
    New Member
  1. Thanks Mieke, I will see if I can get more information from the user - but as I mentioned they are not very sophisticated users. Clive
  2. Hello, I distribute a freeware application called AlbumEasy. Some users are complaining that the Malwarebytes is preventing them from installing or running V4.1.0 of the application. These are not sophisticated users so are unable to give further details. Could you please whitelist it. Attached is a zip containing both the installation executable and the application executable. Thanks., Clive AlbumEasy.4.1.0.exes.zip
  3. Hello, Unfortunately I had to release a bug fix version of the application, and it is once again being flagged by Malwarebytes. I have attached a zip containing the Windows installation application as well as the app executable. I would appreciate it if you could whitelist it. Thanks, Clive AlbumEasyV4.0.1.zip
  4. Hello, I have released an updated version of this application. This is a direct link to the Windows Installer https://sourceforge.net/projects/albumeasy/files/AlbumEasySetupV4.0.0.exe/download Users have reported that the Windows executable is falsely being flagged as MachineLearning/Anomolous.100% I would appreciate it if you could fix this. Thanks, Clive
  5. Hello, AlbumEasy is open source freeware. Users have reported that the Windows executable is falsely being flagged as MachineLearning/Anomolous.100% For example this is a screenshot I have received from a user: The Windows installation can be be downloaded here https://sourceforge.net/projects/albumeasy/files/AlbumEasySetupV3.8.0.exe/download I am not a Windows user nor do I have Malwarebytes so I am unable to provide you with a log. Please could you fix Malwarebytes. Thanks
  6. Hello, I distribute a freeware application called AlbumEasy I have recently released V3.8 for Windows and am now receiving complaints that Malwarebytes is not allowing users to run this version of the application. Best I can tell this has not been an issue for prior versions, how do I get my application whitelisted? The latest release of the installation program AlbumEasySetupV3.8.0.exe can be downloaded here https://sourceforge.net/projects/albumeasy/files/ The information I have been given is that the installation program AlbumEasySetupV3.8.0.exe is not flagged but after installation when trying to run the actual application this is the message they get: Malware: machinelearning/Anomalous.100% Location: C:\Program Files (x86)\AlbumEasy\AlbumEasy.exe Any help would be appreciated, Thanks, Clive
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.