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daal

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  1. My apologies, but I need to get back to work and restoring from an image is quicker, involves less hassle, lets me avoid installing more programs I don't otherwise need or want, and lets me rest assured that the registry is not corrupted and that no malware remains undetected. Nonetheless, thanks again for your assistance.
  2. Thanks for your replies and efforts, but neither the dial-a-fix nor installing the VB common controls has fixed the problem. I see no alternative to restoring my system from a ghost image. I think it is regretable that installing Malware bytes produces a known problem, and that on my machine the 'fixes' proved inadequate. Good luck with your next version.
  3. I did this, and the problem continues. BTW, I installed Malwarebytes originally at the suggestion of an Avira user after I had clicked on what appeared to be a suspicious link. Later, an Avira representative said that the link was simply an advertisement. I did a complete scan with both Avira and Malwarebytes, and neither identified a problem.
  4. I had found that page too, but unfortunately I didn't understand how to apply it (Do you know what the "references" are to which the author refers in the second paragraph?
  5. Same error (except in English) "In order to install cumulative update... you must have Microsoft Visual Basic 6.0 product installed"
  6. No, I'm afraid not. It still says that in order to install the cumulative update I must have Visual Basic 6.0 installed. I have also now removed Malwarebytes as per the instructions in the linked post (first uninstalling, rebooting, then running the cleaner, then rebooting again) and now I am back to Word giving the error: "Could not load an object because it is not available on this machine."
  7. I cannot install this. The installer says I need to have Microsoft Visual Basic installed before installing the update.
  8. Thanks for your response. Before I try installing the VB service pack and update, does it make a difference that I have a German OS? (the updates are english) I have no idea what Visual Basic components are already on my machine.
  9. Since installing Malwarebytes 1.41, I have begun receiving the error: Runtime error 13: Type Mismatch from a vbAccelerator SGrid II Control popup when I close Word 2002. A google search for "vbAccelerator SGrid II Control" turns up Malwarebytes more often than for it to be a coincidence, and in fact, in your "Fixes for common problems" thread (http://www.malwarebytes.org/forums/index.php?showtopic=10138&hl=vbaccelerator ), a solution is offered for a similar error (runtime error 0 in a vbAccelerator SGrid II Control popup. My first attempt to solve the problem was to uninstall Malwarebytes. After doing so, both starting and closing Word 2002 gave me the error "Could not load an object because it is not available on this machine." This error is often associated with Excel, which is not installed on my machine. Then I tried to repair Word, but the error did not go away. So I reinstalled Malwarebytes, and the vbAccelerator error reappeared. Then I followed the steps in the fixes for common problems post. I ran the MBAM fix.bat, I checked that regsvr32.exe exists, and I downloaded and installed the Microsoft Visual Basic Common Controls. The error still shows up. Then I registered myself on the forum - with some difficulty, because the forum blocks addresses from my provider, web.de. (thanks for throwing stones in my path) - and now I would like to express my displeasure that installing Malwarebytes continues to cause a known problem, and would like to know I should go about fixing it. My OS is Windows XP Professional SP3
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