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About msbhvn-1

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  1. Hello there .... I am helping my friend with his laptop as he knows even less than I do! He is getting out of a living situation where a household member has a very disturbed mind and is now causing trouble for him in his everyday job and with his church. He believes that the now ex roommate has key loggers, possible location tracking and a whole slew of other things installed on his machine. I'm not sure how you want to do this but I will not let his machine online here at my place for fear that the crazy bastard will come after us here at our new location. I'm sending this off my desktop but the attached files are from his computer. We are also needing to have proof of any keyloggers or other types of malware so that this may be turned in to law enforcement for slander and defamation. You guys have rocked for me before, hope we can do it again. I just ran FRBR and they are attached below. Thanks again! FRST.txt Addition.txt
  2. Took me a bit to get back ... seems the roommate has been on my computer while I was away hence the new Zoom stuff ... I have no use for it or OneDrive either. Thanks again for taking a look! ThreatScan9.24.txt AdwCleaner9.24.txt FRST.txt Addition.txt
  3. I ran the fixlist twice because I had to leave in the middle of the first run and didn't know if everything was completed. I only have the fixlog from running it the second time because I guess it overwrote the first one. Tell me how bad I messed it up and what to do to fix it this time lol Thanks again for all your help! Fixlog.txt
  4. Sorry it took me forever, went out of town briefly and didn't have access to this machine ... here ya go. I think someone has had remote access to it and not by conventional means, see what you think. And Dropbox, it needs to be punted into outer space, I have dropped them after 5 years of continuing service after I found a link inside Dropbox to a website in Mexico that was totally bogus, they couldn't explain how or why it got there nor could the reassure me that it wouldn't happen again. Thanks again! FRST.txt Addition.txt reinstalledscan.txt AdwCleaner[C01].txt
  5. Nothing found there at all Thank you for your help on this computer. Now I have another one that I can't figure it out at all, I've been thinking about just trashing it cause it's old and everything but if I could use it just to run Blue Iris or something like that it might be worth it. Would you mind taking a gander at the reports on it? It's constantly coming back with PUPs and seems to crash an awful lot ... if not let me know if I should start a new thread. Thanks again Ron!
  6. Good morning Ron, Thanks for getting back with me! I have attached the 3 logs as instructed. I look forward to your reply MB3-Scan.txt FRST.txt Addition.txt
  7. Total newbie here and honestly overwhelmed with this new computer and home network... Brand new Lenovo T480 came with 10 home, wanted to upgrade to 10 pro which I had already purchased on a different machine that is no more Get in touch with Microsoft and they finally agree to do it for me without charging me the upgrade fee again. After a second the guy comes back and says that they are not able to upgrade the current 10 home on the laptop that they will have to do another install to get 10 pro ... I said fine because this was going on 5 hours with them online ...after they were done and I rebooted everything was gone, all the Lenovo stuff, apps everything (I should rejoice I know) but I wanted exactly the way I purchased it. So I overlooked it... but here comes all the problems. I can't simple things done on here and I'm afraid to put it in my network because it looks to me as if there is some kind of clone or spyware or something just doesn't feel right.... I am new to posting on here but please don't treat me like a 5 year old nor some idiot paranoid like my neighbor Twitch... Thanks for your help! FRST.txt Addition.txt
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