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deebeee

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About deebeee

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    New York, NY
  1. Hmm, I'm a bit confused -- what do you mean by "she see's top left and she has a Dell PC but never had that logo on here AOL?" Her mail screen shot is exactly like mine in terms of logo -- puzzled by what you mean. I've had this computer for 6 years and AOL came with it, but it's been fine all this time. I may have to do the "restore" function and see if that works -- just a pain as you need to back things up. One last question -- does your wife pay monthly for her AOL? If you don't and get it free, they will charge you for a tech session. I may just spring for that at this point. Thank yo
  2. In the black bar over the screen shot to the right is "click to view full image" -- do that and it will be much clearer. Tx.
  3. quote name='yardbird' date='Oct 29 2010, 07:49 AM' post='335963'] My wife is up, and will try to help as she is an AOL user, Are you talking about the bright blue bar over her Mail Window? Or the Light Blue Bar that always at the top of the screen? If its the Light Blue bar (the toolbar) its possible that when you closed your mail, theres a heart very close to the X. and you may have hit add to toolbar instead of closing out the mailbox - and it would have gone away. Possible Fix go up to toolbar - rt. click on mail in the toolbar and you have choices. go for remove from toolbar, if it asks
  4. Here is how my "old" messages appear -- I can't fathom why the new ones are coming up as they are (blue bar at top and no names/subjects/dates)???
  5. post='335891'] Hi you're very kind to try and help -- I did what the instx's said and clicked reset on all my mail settings -- not a thing changed. I am either going to dump AOL and go to gmail or bite the bullet and pay them (at least for a month or two) for AOL service so I can get ADVICE. It's hopeless trying on my own -- thanks again. Weird as the old messages are showing up normally, hope this comes through.
  6. I have AOL 9.0 - was not aware of any critical patches and updates. Can check that out. I'm a non paying customer, and therefore, I do not have access to ANY AOL help -- not telephone, not on line. Only through community forums -- nada yet from them. How did you insert a screen shot here? There is no URL on this. Thanks denise
  7. Hi you're very kind to try and help -- I did what the instx's said and clicked reset on all my mail settings -- not a thing changed. I am either going to dump AOL and go to gmail or bite the bullet and pay them (at least for a month or two) for AOL service so I can get ADVICE. It's hopeless trying on my own -- thanks again.
  8. I'm confused -- you mean the link to Outlook Express or the link to the AOL insane help instructions
  9. Hi, I checked your link -- I'd done that before and when you click on "can't read name/subject/date", the process they want you to go through is beyond long and confusing: 1) Restart computer (easy) 2) Compact and then restore the PFC File (OMG, this is complicated) 3) Run Quick Restore 4) Uninstall and then reinstall AOL Software (sounds like you could screw up on this big time) I'll try it -- God help me denise
  10. Hi No just AOL -- never heard of Outlook Express mail. I really don't like Yahoo - they screw things up big time. Any advice? Tx.
  11. When I try and read my new emails, all I see is a blue bar at the top of the page followed by symbols for emails on the left, but there is NO name/subject/date on any new or old emails. I can't search either for a particular email. I checked with AOL's "help" page -- OMG, they give you this incredibly long, convoluted way to clear and restore your PDF Files (what's a PDF?). Does anyone know a fast way to get my email back to normal. Do I have to do a RESTORE. Hate doing those. Thanks a lot
  12. Yes, the joy of figuring something out - phew. Have a good one yourself. denise
  13. HI Shy, Thanks for the link. I think I figured it out. I just can't copy any photo from the "enhance" function of Corel Photo Albums. OK if I copy from the "Organize" part. Hate seeing those little "scrap" icons. You're so nice to help. denise
  14. Corel_Photo_Album.bmp F_Drive_with__scrap.bmp Yesterday I was able to move some photos from my Corel Album which is a duplicate of "My Pictures" on my C Drive to the Transcend F Zip Drive. I'm trying to reduce the burden on my memory capacity. Today when I tried to either copy or move photos or drawings from my Corel Album/My Pictures to the F Drive, all I got on F were these annoying things called "scraps." I have no idea why this is happening and can't seem to figure out how to correct it. I cannot get any photos to be either copied or moved to the F Drive. Wha Happend???? Two screen
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