I was using Open Office when M'bytes gave me notification that it had blocked Ransomware (Malware.Ransom.Agent.Generic). Open Office shut down. When I tried to re-access it, I got notification "Windows cannot access the specified device, path, or file."
I am still using Windows 10 Version 1909. The last time I tried to upgrade to Version 2004, the upgrade failed and I was told to disable my antivirus. I did not want to disable M'bytes so I have not yet upgraded. Is this part of the problem? Has M'bytes fixed the problem (browsing this forum I saw that there was, indeed, a problem) with Version 2004?
I am not particularly tech-savvy. Please help.