For some reason it still won't clear the files. I updated to the most up-to-date version. When I attempt to manually "move to trash", none of the files are moved to trash. My recycle bin is empty.
I'm also getting a "remedy failed" message.
"Show quarantine" opens up a file. Trying to manually send the files to the the trash and/or clicking "clear quarantine" does not work to remove the files. Restarting the computer has no effect either.
When I enter into the terminal to delete the websecurity plugin, pasting script below, it asks for password with a little key icon. It doesn't allow me to enter a password. I am the admin of this computer. Where/how do I enter password?
sudo chflags nosappnd /Library/Internet\ Plug-Ins/WebSecurity.plugin
I run scan, then click on "show quarantine". A new window opens up. I select all quarantined files, then "move to trash." Nothing happens. I click on "clear quarantine", but none of the files are removed.
What am I doing wrong?
Thanks,
John
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