Moewsaleh

And by the way , in the previous post i said the first issue solved and i can enter my account on web .... this happened for 1 time only , once i closed my browser and re-open it again and when i try to login , asking me the verification code as usual ..but this time did the "Verification code incorrect" but it's correct. So, the two issue is still on the go

In safe mode : no link working there. ws [Version 10.0.22621.1265] (c) Microsoft Corporation. All rights reserved. C:\Users\usewr>cd win32 The system cannot find the path specified. C:\Users\usewr>curl -v --sslv3 https://cdn.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: cdn.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: cdn.mwbsys.com C:\Users\usewr>curl -v --sslv3 https://hubble.mb-cosmos.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: hubble.mb-cosmos.com * Closing connection 0 curl: (6) Could not resolve host: hubble.mb-cosmos.com C:\Users\usewr>curl -v --sslv3 https://keystone.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: keystone.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: keystone.mwbsys.com C:\Users\usewr>curl -v --sslv3 https://links.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: links.malwarebytes.com * Closing connection 0 curl: (6) Could not resolve host: links.malwarebytes.com C:\Users\usewr>curl -v --sslv3 https://malwarebytes.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: malwarebytes.com * Closing connection 0 curl: (6) Could not resolve host: malwarebytes.com C:\Users\usewr>curl -v --sslv3 https://my-device.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: my-device.malwarebytes.com * Closing connection 0 curl: (6) Could not resolve host: my-device.malwarebytes.com C:\Users\usewr>curl -v --sslv3 https://sirius.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: sirius.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: sirius.mwbsys.com C:\Users\usewr>curl -v --sslv3 https://telemetry.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: telemetry.malwarebytes.com * Closing connection 0 curl: (6) Could not resolve host: telemetry.malwarebytes.com C:\Users\usewr>curl -v --sslv3 https://iris.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: iris.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: iris.mwbsys.com C:\Users\usewr>curl -v --sslv3 https://iris.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: iris.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: iris.mwbsys.com C:\Users\usewr>

Hello brother, I received email from support telling me to change password and they deactivate my license and asking me to re-activate it. _____________________ I changed my password , i got the verification code to my email , i enter it there and accepted finaly i am in my account "Client Area" ____________________ The first issue is solved which is "i can't login to my account" now i can. But the second issue is still not solved which is i can't activate my license whatever from client area by adding this device or from my MBA on laptop i am getting this : From my account "Client Area" the web : From MBA On my Laptop : I don't know , i think this is from MBA's side, i think my email stuck in your system or whatever , like the first issue now i can login and before i can't , the support did something and now its solved. So, i think same for the second issue , you or support need to do something for my email if it's stuck or what , i don't know why can't activate it :( it's already deactivated from my old laptop

Links not success :(~ https://cdn.mwbsys.com/ https://keystone.mwbsys.com/ https://sirius.mwbsys.com/ https://iris.mwbsys.com/

Microsoft Windows [Version 10.0.22621.1265] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>curl -v --sslv3 https://cdn.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: cdn.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: cdn.mwbsys.com ___________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://hubble.mb-cosmos.com Warning: Ignores instruction to use SSLv3 * Trying 108.139.79.62:443... * Connected to hubble.mb-cosmos.com (108.139.79.62) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: hubble.mb-cosmos.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 403 Forbidden < Content-Type: application/json < Content-Length: 42 < Connection: keep-alive < Date: Tue, 21 Feb 2023 02:03:36 GMT < x-amzn-RequestId: 0e693944-0642-47f7-b855-5bde30f4c9ed < x-amzn-ErrorType: MissingAuthenticationTokenException < x-amz-apigw-id: Aqry4EwRIAMFRtg= < X-Amzn-Trace-Id: Root=1-63f42678-718251b30dc8ec8c7fb9e7d8 < X-Cache: Error from cloudfront < Via: 1.1 d8e9ffe7941d6502afb391439bf6d47c.cloudfront.net (CloudFront) < X-Amz-Cf-Pop: DXB53-P1 < X-Amz-Cf-Id: -lnlrntqw6TSTrRMJy9n_YqqoPVgDzamE0RpxZsbgiFaNGaXrzcZVg== < {"message":"Missing Authentication Token"}* Connection #0 to host hubble.mb-cosmos.com left intact ____________________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://keystone.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: keystone.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: keystone.mwbsys.com ______________________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://links.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 13.35.169.37:443... * Connected to links.malwarebytes.com (13.35.169.37) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: links.malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 403 Forbidden < Content-Type: text/html; charset=iso-8859-1 < Content-Length: 12 < Connection: keep-alive < Date: Tue, 21 Feb 2023 02:04:24 GMT < Server: Apache < X-Frame-Options: SAMEORIGIN < Cache-Control: max-age=300, public < X-Cache: Error from cloudfront < Via: 1.1 8afe69f91cdd2603df7b8ef8fdc876ce.cloudfront.net (CloudFront) < X-Amz-Cf-Pop: FJR50-C1 < X-Amz-Cf-Id: 9tgEpJ1x6UZ_yqObzzj-Io36_uVtysighHlI3vkiY25oXlgwbTRI1A== < Server Error* Connection #0 to host links.malwarebytes.com left intact __________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 13.35.169.13:443... * Connected to malwarebytes.com (13.35.169.13) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 301 Moved Permanently < Content-Length: 0 < Connection: keep-alive < Server: CloudFront < Date: Tue, 21 Feb 2023 02:04:43 GMT < Location: https://www.malwarebytes.com/ < Cache-Control: max-age=86400 < X-Cache: Miss from cloudfront < Via: 1.1 faaa9f7385cdcf84fb3946948a09e2a6.cloudfront.net (CloudFront) < X-Amz-Cf-Pop: FJR50-C1 < X-Amz-Cf-Id: END5v7d7bEyCnrBP-GzZLuNqoLB84JroodC8k0t3HXTgDbhqkgrGUw== < * Connection #0 to host malwarebytes.com left intact ________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://my-device.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 54.174.176.152:443... * Connected to my-device.malwarebytes.com (54.174.176.152) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: my-device.malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 200 OK < Date: Tue, 21 Feb 2023 02:04:56 GMT < Content-Type: application/json; charset=utf-8 < Transfer-Encoding: chunked < Connection: keep-alive < ETag: W/"c955e57777ec0d73639dca6748560d00" < Cache-Control: max-age=0, private, must-revalidate < X-Request-Id: d03b74e5-8a76-40fb-9d6d-cd5b45d3d7e5 < X-Runtime: 0.002329 < {"success":true}* Connection #0 to host my-device.malwarebytes.com left intact ______________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://sirius.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: sirius.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: sirius.mwbsys.com ______________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://telemetry.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 34.209.239.45:443... * Connected to telemetry.malwarebytes.com (34.209.239.45) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: telemetry.malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 404 Not Found < Date: Tue, 21 Feb 2023 02:05:37 GMT < Content-Type: application/json < Content-Length: 43 < Connection: keep-alive < {"code":404,"message":"HTTP 404 Not Found"}* Connection #0 to host telemetry.malwarebytes.com left intact ___________________________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://iris.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: iris.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: iris.mwbsys.com ___________________________________________________________________________________________________________________________ C:\Windows\System32>

By the way, after doing what you asked for , till now i have the same issue : Once i try to connect to my account , the Verification code sent to my email , i took the code and put it after that it says "Incorrect" BUT its correct !!

Fixlog.txt

FRST.txt Addition.txt

You know what i am trying to do, The license i bought it's already activated in my "OLD" Laptop My old laptop in another country, and i am in another country. ___________ Thats why, i am trying to reach my account on the web to deactivate the license from my old laptop and to use it in my new laptop. but i am facing these issues , before i change dns , i am getting "something went wrong..." after changing the dns , ok trying to login by entering my email and passwd and yes i am getting that page asking me to enter the verification code sent to my email , but once i enter the code it says "verification code is incorrect" this making me crazy, i can't activate the license by entering it as u told me becuse its already activated in my old laptop. >>>>>>>>>> i am using fiber obtic internet connection with 100 MBs speed <<<<<<<<<< i never face this issue in my old laptop, only with my new one. Hope you do something and fix this for me ... i only want to activate my current MBA and reach my account as normal without any issues.

Okay i did them All one by one , and check the following result for each one "seperated" : Microsoft Windows [Version 10.0.22621.1265] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>curl -v --sslv3 https://cdn.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: cdn.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: cdn.mwbsys.com _________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://hubble.mb-cosmos.com Warning: Ignores instruction to use SSLv3 * Trying 108.139.79.74:443... * Connected to hubble.mb-cosmos.com (108.139.79.74) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: hubble.mb-cosmos.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 403 Forbidden < Content-Type: application/json < Content-Length: 42 < Connection: keep-alive < Date: Mon, 20 Feb 2023 02:04:53 GMT < x-amzn-RequestId: a98be681-10f6-4fad-9f45-2915eddff1f7 < x-amzn-ErrorType: MissingAuthenticationTokenException < x-amz-apigw-id: AnZC6FWAoAMFX9w= < X-Amzn-Trace-Id: Root=1-63f2d545-3335f41d415b601547a79b19 < X-Cache: Error from cloudfront < Via: 1.1 65edee9bf063a4c6aaeaaa7ad78d7db6.cloudfront.net (CloudFront) < X-Amz-Cf-Pop: DXB53-P1 < X-Amz-Cf-Id: AGeVEgSFil0EQmzOs5NS7urYqxbVRgKZuuYbMMtN3g9tq9gcM2c5VQ== < {"message":"Missing Authentication Token"}* Connection #0 to host hubble.mb-cosmos.com left intact ___________________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://keystone.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: keystone.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: keystone.mwbsys.com ____________________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://links.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 13.35.169.115:443... * Connected to links.malwarebytes.com (13.35.169.115) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: links.malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 403 Forbidden < Content-Type: text/html; charset=iso-8859-1 < Content-Length: 12 < Connection: keep-alive < Date: Mon, 20 Feb 2023 02:09:01 GMT < Server: Apache < X-Frame-Options: SAMEORIGIN < Cache-Control: max-age=300, public < X-Cache: Error from cloudfront < Via: 1.1 2db3123c4cefd91554a1875a9a4be618.cloudfront.net (CloudFront) < X-Amz-Cf-Pop: FJR50-C1 < X-Amz-Cf-Id: Xm2jJeYUrAknW5vEE1IFo3L6f8tat4RzM6t72-zbST7Q5RGXOgA-vA== < Server Error* Connection #0 to host links.malwarebytes.com left intact _________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 13.35.169.115:443... * Connected to malwarebytes.com (13.35.169.115) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 301 Moved Permanently < Content-Length: 0 < Connection: keep-alive < Server: CloudFront < Date: Mon, 20 Feb 2023 02:09:14 GMT < Location: https://www.malwarebytes.com/ < Cache-Control: max-age=86400 < X-Cache: GeneratedResponse from cloudfront < Via: 1.1 d761f6d12fd9cb2ef9a6358d934bb870.cloudfront.net (CloudFront) < X-Amz-Cf-Pop: FJR50-C1 < X-Amz-Cf-Id: cH0-O7y4twJh0-s147fEBTR8GCG6nICcT72dGeTFl3yeyHp-gBGZBg== < * Connection #0 to host malwarebytes.com left intact ____________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://my-device.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 52.5.46.187:443... * Connected to my-device.malwarebytes.com (52.5.46.187) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: my-device.malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 200 OK < Date: Mon, 20 Feb 2023 02:09:25 GMT < Content-Type: application/json; charset=utf-8 < Transfer-Encoding: chunked < Connection: keep-alive < ETag: W/"c955e57777ec0d73639dca6748560d00" < Cache-Control: max-age=0, private, must-revalidate < X-Request-Id: 8492c86a-6eb4-46f0-856d-8b004c3ad6d7 < X-Runtime: 0.002675 < {"success":true}* Connection #0 to host my-device.malwarebytes.com left intact _______________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://sirius.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: sirius.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: sirius.mwbsys.com _________________________________________________________________________________________________________ C:\Windows\System32>curl -v --sslv3 https://telemetry.malwarebytes.com Warning: Ignores instruction to use SSLv3 * Trying 54.213.157.212:443... * Connected to telemetry.malwarebytes.com (54.213.157.212) port 443 (#0) * schannel: disabled automatic use of client certificate * ALPN: offers http/1.1 * ALPN: server accepted http/1.1 > GET / HTTP/1.1 > Host: telemetry.malwarebytes.com > User-Agent: curl/7.83.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 404 Not Found < Date: Mon, 20 Feb 2023 02:09:59 GMT < Content-Type: application/json < Content-Length: 43 < Connection: keep-alive < {"code":404,"message":"HTTP 404 Not Found"}* Connection #0 to host telemetry.malwarebytes.com left intact C:\Windows\System32>curl -v --sslv3 https://iris.mwbsys.com Warning: Ignores instruction to use SSLv3 * Could not resolve host: iris.mwbsys.com * Closing connection 0 curl: (6) Could not resolve host: iris.mwbsys.com C:\Windows\System32>

WHAT to do with those curl -v --sslv3 https://cdn.mwbsys.com curl -v --sslv3 https://hubble.mb-cosmos.com curl -v --sslv3 https://keystone.mwbsys.com curl -v --sslv3 https://links.malwarebytes.com curl -v --sslv3 https://malwarebytes.com curl -v --sslv3 https://my-device.malwarebytes.com curl -v --sslv3 https://sirius.mwbsys.com curl -v --sslv3 https://telemetry.malwarebytes.com curl -v --sslv3 https://iris.mwbsys.com do them in cmd ? as admin ? then what will happen ? should i do them all or what ? explain

After restarting , I enter my email and passwd\ verfication code sent to my email i opened my email and copy the code "no space" i paste the code PUFFFFF

Now i will flush dns Now i will restart ! :(

Okay stay here brother , i will now change ipv4 and ipv6 both and i will restart and i will update you

I did change the DNS for IPV4 only then i type the command as shown above. Can you please tell me and explain to me what do you mean by : And be aware that you need to modify 1 time for IPv4 & a 2nd pass for IPv6 i only changed the ipv4 should i change the ipv6 as well as i changed ipv4 !! because in the video youtube you provided he only changed the ipv4 ! EVEN if i changed the both ipv4 and ipv6 , still i can't access my account on the web , after changing the DNS , i enter my email and passwd , then asking me for the verification code sent to my email , i paste the correct code and it tells me "Wrong Verification Code" So what now

And i don't use VPN :( i am really disappointed.

hummm, hello ! i gave it a try Result !! I am really tired brother, nothing is working , can you remote my laptop using Team Viewer and you do the job otherwise refund my money and let me find another anti-malware program, but i really like MBA. !

even after the scanning online and after removing the two files from my laptop , the issue is still as it is , 1- I can't access my account on the web (By receiving the code on my email, i enter it and tells me wrong code :/) 2- From the MBA App i click on Activate the license , i enter my email and the passwd and it tells Unable to contact license server :/ I don't know whats wrong with my laptop , it's New fresh laptop , why i need to change the DNS , why i need to scan online for infected files since it's 2 days Age. I don't know, if you can remote my laptop by Team Viewer and solve it , i will be appreciated.

Attached By the way my Laptop is new , i bought it before 2 days ! how come it's infected scanMBA.txt

after the previous two tries , i cleared browser cash and data and cookies and temp and %temp% and i used disk clean up , after that i tried for the third time , i got the verification code to my email , i copied , i paste , pufffff wrong verification code , lol

by the way , there is no space after the code ... ty