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About ShaunGreen

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  1. Hello, Can you please let us know why you consider our software as a PUP? We are willing to work with you in order to resolve these issues and remove this detection. We are working with other AV's in order to compile with all the current market demands, for example we just finished working with the appeseteem (https://customer.appesteem.com) website, and we are now declared as 'Resolved' in the site. Please let me know what we need to do in order to clear our software files in Malwarebytes. Thank you, Shaun. Restoro.zip
  2. Hello, My name is Shaun and I work in Restoro as the Virus Lab Manager. We have been getting complaints from our users about Malwarebytes detecting our software as virus. After checking our files with VirusTotal I see you do report one of them. We would like to clear this detection as soon as possible. Current files being detected by Malwarebytes : File Name: Restoro.exe MD5: 8e53c7f769116c76a8832723a0f9e709 SHA1: 8945583bc93a905b64fd3c8b8da23c86153f3e4f SHA256: 6194b85656bde5cb489c8e983aa4fa78dbeee688936c34a6a64905aaf344f7a0 Thank you,Please let me know what we need to do in order to clear our software file in Malwarebytes virus definitions. Shaun Green
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