Joy717
-
Posts
3 -
Joined
-
Last visited
Content Type
Events
Profiles
Forums
Posts posted by Joy717
-
-
Thank you all for your responses and solution to this issue. My apologies in my delay in responding, I did not have access to a computer.
Thanks so much! ?
-
The program was automatically removed, error claiming Ransomware. I created a JIRA ticket for Firestorm, support suggested i post here as a false positive.
This Firestorm viewer was a new updated version. Malwarebytes report info:Malwarebytes
www.malwarebytes.com-Log Details-
Protection Event Date: 8/11/18
Protection Event Time: 7:39 PM
Log File: 249e82d8-9dc8-11e8-b53b-4ccc6a6d1357.json
Administrator: Yes-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.391
Update Package Version: 1.0.6307
License: Premium-System Information-
OS: Windows 10 (Build 17134.165)
CPU: x64
File System: NTFS
User: System-Ransomware Details-
File: 5
Malware.Ransom.Agent.Generic, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\FirestormOS-Releasex64.lnk, Quarantined, [0], [392685],0.0.0
Malware.Ransom.Agent.Generic, C:\PROGRAM FILES\FirestormOS-Releasex64\FirestormOS-Releasex64.lnk, Quarantined, [0], [392685],0.0.0
Malware.Ransom.Agent.Generic, C:\USERS\JOYLA\APPDATA\ROAMING\MICROSOFT\INTERNET EXPLORER\QUICK LAUNCH\User Pinned\TaskBar\FirestormOS-Releasex64.lnk, Quarantined, [0], [392685],0.0.0
Malware.Ransom.Agent.Generic, C:\USERS\PUBLIC\DESKTOP\FirestormOS-Releasex64.lnk, Quarantined, [0], [392685],0.0.0
Malware.Ransom.Agent.Generic, C:\Program Files\FirestormOS-Releasex64\FirestormOS-Releasex64.exe, Quarantined, [0], [392685],0.0.0
(end)
False Positive - Firestorm Viewer
in Ransomware
Posted · Edited by Joy717
Thank you Willow for supplying the file!
I updated Malwarebytes, rebooted computer (just in case), then installed Firestorm.
So far so good. I'm not having any issues. Thanks so much for quick resolution. ❤️