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About Joy717

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  1. Thank you Willow for supplying the file! I updated Malwarebytes, rebooted computer (just in case), then installed Firestorm. So far so good. I'm not having any issues. Thanks so much for quick resolution. ❤️
  2. Thank you all for your responses and solution to this issue. My apologies in my delay in responding, I did not have access to a computer. Thanks so much! ?
  3. The program was automatically removed, error claiming Ransomware. I created a JIRA ticket for Firestorm, support suggested i post here as a false positive. This Firestorm viewer was a new updated version. Malwarebytes report info: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 8/11/18 Protection Event Time: 7:39 PM Log File: 249e82d8-9dc8-11e8-b53b-4ccc6a6d1357.json Administrator: Yes -Software Information- Version: Components Version: 1.0.391 Update Package Version: 1.0.6307 License: Premium -System Information- OS:
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