eburgpaulie

You are very welcome.

So far, so good! No pop ups since my last post & last MWB scan showed NO malware... We have a happy camper onboard. Thank you!

I sent the report as you instructed. Now I have good news. I was able to successfully root the Fire! Used this method: https://forum.xda-developers.com/hd8-hd10/general/hd-10-2017-offline-rooting-t3734860 Then I deleted the (LiveWallpaper...) apk's from /system/app I will monitor the Fire and see if I still get any pop up ads, and watch for any developments the dumpfile I sent will show. Thanks!

I bought a Kindle Fire HD-10 (PrimeSaleDay) and soon after using it I started getting pop-up ads, some with a loud "Congratulations!" vocal message. They are incessant and I reported the issue to Amazon. It is still in process. They suggested Malwarebytes which I have used. This is what I get: Malware found! Remove selected android/Adware.MobiDash.NC Confirmation Do you want to remove selected item? OK Disable system app is a system app and connot be uninstalled. Please disable this app manually and we will automaticall add it to whitelist. Disable Then I get a screen w/ Storage/cache/Launch by default/Permissions information When I Force Stop and Clear Data and Clear Cash (which are lighted) then what am I able to do? There is no choice for disabling or removing the app. What can I do? If I look at the files I see in /system/app 2 files named LiveWallpaperPicker.apk (2 different forms). Online info says these can be malware. I can't delete them because they are system files and I am not rooted. Any help please? I tried to root without success.