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About alex88

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  1. please see the attached @AdvancedSetup DESKTOP-4E0N19E.zip
  2. I just did all of this and the window is still showing. that's so strange @AdvancedSetup i'm 100% sure it wasn't there before the virus
  3. hi @AdvancedSetupok I just tried it again please see the attached. When it restarted the same thing happened with the window opening closing quickly during boot Fixlog.txt
  4. @AdvancedSetup ok just followed all the steps please see the attached Addition.txt FRST.txt
  5. woops! Please see the attached Addition.txt FRST.txt
  6. hey @AdvancedSetup please see the attached FRST.txt
  7. hey @AdvancedSetup Ron how are you feeling? I think I might still be infected because when I restart my PC I notice a command prompt flashing / opening / closing and I never used to see that before the virus. What do you think?
  8. Get better soon ❤️ i'm not feeling well either I've been up for almost 2 days straight trying to fix this. Thanks again and have a great night!
  9. Everything came back CLEAR! Ron I honestly want to thank you from the bottom of my heart. You really are a great person for helping me through this every step of the way. I hope we're in the clear now. I will be sure to message if anything changes. Thanks soooo much again ❤️❤️❤️
  10. @AdvancedSetup it hasn't randomly turned off as of yet which is great! I still saw some weird opening/closing windows during restart that I never used to see before. Could that be from allowing USB booting or is it still the virus interference? Is there a way to find out it's gone for sure?
  11. please see the attached @AdvancedSetup Fixlog.txt
  12. @AdvancedSetup all done please see the attached. Addition.txt AdwCleaner[S13].txt FRST.txt Malwarebytes.txt
  13. @AdvancedSetup this finally worked to get the text file you requested. Please see the attached and let me know the next steps. Thanks again for all your help ❤️ FRST.txt
  14. @AdvancedSetupit's letting me boot from USB now but I think the way I put the files on the USB may be wrong? Do you just format the USB drive with Rufus and then copy/past FRST64.exe to the USB drive? Because it's not booting/working when I try to boot from it.
  15. @AdvancedSetupI have an HP Desktop HP ENVY 27-p014 running windows 10

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