lobbiesforme
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i'm sorry to have to write again, but we have a very strange thing going on here. I have added www.yahoo.com to my exclusion list, and I am still getting the 'suspicious activity' message. I've attached screen shot of my exclusions list.
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NO sir, it was NOT today.. You suggested I update to version 1.0.391 a few days ago, the day that I upgraded to premium. And so, I've had this version 1.0.391 for several days and the problem with Yahoo commenced yesterday. If you look at your post from TUESDAY, time-stamped 6:02PM, you will see that this is when you first suggested that i do the BETA APPLICATION UPDATES.. So today is Thursday, and I did the BETA APP UPDATES on Tuesday.
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I have the same version information as above (you suggested this the other day to me... I know you communicate with many customers, so you probably don't remember).
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if i add yahoo.com to my exclusion list, will all potential sub-sites within yahoo be exluded?
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hi, I think you probably don't remember, but I did this the other day. I did try it again right now and there were no updates available. Can you tell me how to add yahoo.com to my exclusion list? thanks.
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well, can i add yahoo.com to an exclusion list so I don't get the message every time i access it? I use yahoo.com quite a bit! thanks.
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well, ok. will i be notified when the bug is fixed?
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Hello, I was not home when I got your response and my PC was turned off. WHen i got home and powered it on, it opened yahoo and remained open for about 1 minute (or maybe a little less), and then I got the message again about the "suspicious activity". I turned off WEB PROTECTION and restarted the PC, and went to the kitchen for a few minutes to make lunch. YAHOO opened without a problem, so I am guessing the problem is with WEB PROTECTION. I am guessing (1) it is OK to go to yahoo.com, and since this is the only website with the issue, (2) I am also guessing its ok to turn WEB PROTECTION back on. (3) I would request that you contact me once with issue is resolved although (4) it isn't really too good that the program is telling me that there is "suspicious activity" when I shouldn't be getting the message. How would I know if it is an accurate threat or not? Please let me know. thanks. alan
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hello, I am still having a strange problem. I have my computer configured to open to my YAHOO page within firefox. I did the updates you suggested (extension for firefox and the beta app update). when my computer opens to the yahoo page, malwarebytes sends a message stating the "website is blocked due to suspicious activity" (see attachment). I am only going directly to www.yahoo.com, I do not understand why this is happening, nor do I know what to do about it. thanks. alan yahoo block.docx
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Hello, I've decided to run the ZIP file and send it to you because I've had some strange things happen here. First, I was away from home today and turned on my PC; my start options open my firefox to the yahoo page. After it finished booting and went into the internet, i looked up at the desktop and found one of those 3rd party, phoney web-sites that warn you your PC is infected-- asking for my user name and password and telling me to call a toll-free number immediately. I could not get off the page and had to re-boot my PC. When I PC came back up, I went into malwarebytes. When i click on the icon next to the clock, it says that Web Protection is off. When I opened malwarebytes the first time, both two of the options were off, and I could not turn them on.i think they were web protection and malware protection. I exited the program and went back in; all four items said to be turned on within the program, but the little pop=up still says that web protection is off (see two photos). NOt a great start here.... please help! thanks! mbst-grab-results.zip
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thanks for the info, it all looks good. BTW, one more question. I've been using mcafee for many years, but your product seems to be really good. Do I need both, or does malwarebytes cover everything? thanks
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Hello, i just upgraded today; i bought a three license package. So far, I have installed it on two of the PCs. I can send you the logs, but can you tell me first: when I power on the PC, should I see it running in the background? how can i tell? thanks.
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Hello all, great program here. I am wondering, is malwarebyes running in the background of my PC? I have an HP workstation, with windows 7. It seems that I need to start the program whenever I power on the PC. Does malwarebytes need to be running in the background and, if yes, how can I configure it to run whenever I turn on the PC? thanks!