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Lneira410

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  1. Wonderful! Thank you so much for all of your help!
  2. Thank you! I just want to make sure I understand correctly. Even though I have encountered this error, it should not interfere with Malwarebytes' operations?
  3. Thank you for your quick reply. I downloaded the Malwarebytes Support Tool and I attached the logs to this post. I appreciate your help. mbst-grab-results.zip
  4. Hello, I tried to install the latest version of Malwarebytes 3.x, but the installer told me that my OS (Vista Service Pack 2) was no longer supported. It then redirected me to a post on this forum from a Malwarebytes staff member titled, "Malwarebytes support for legacy Windows XP and Vista Operating Systems". Within that post I downloaded the latest available version for XP and Vista mb3-setup-legacywos-3.5.1.2522-1.0.365-1.0.5292.exe. However, when I ran this installer I received this error message Runtime Error (at 384:2518): Access violation at address 66BDA13F in module 'suhlpr.dll'. Read of address 00000000. When I click OK, Malwarebytes loads up and I don't know what is wrong. Please help me remedy this issue. I'd like to install Malwarebytes without receiving this error. Thank you
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