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Jawzilla1

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  1. Hey Kevin, Everything seems to be back to normal now! Thanks so much for your help. Below are all the requested logs. ============= Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 6/7/18 Scan Time: 9:28 PM Log File: 4e28d3fa-6abb-11e8-ae87-3497f63902af.json Administrator: Yes -Software Information- Version: 3.5.1.2522 Components Version: 1.0.374 Update Package Version: 1.0.5398 License: Trial -System Information- OS: Windows 10 (Build 17134.81) CPU: x64 File System: NTFS User: OPTIMUS\Kaden -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 408176 Threats Detected: 6 Threats Quarantined: 6 Time Elapsed: 3 min, 34 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 2 PUP.Optional.SearchManager, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\NAHHMPBCKPGDIDFNMFKFGIFLPJIJILCE, Quarantined, [242], [476595],1.0.5398 PUP.Optional.SearchManager, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\nahhmpbckpgdidfnmfkfgiflpjijilce, Quarantined, [242], [476595],1.0.5398 Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 4 PUP.Optional.SearchManager, C:\USERS\KADEN\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [242], [476595],1.0.5398 Adware.Yelloader, C:\USERS\KADEN\APPDATA\LOCAL\PCOLHBT\UPEHBXG.EXE, Quarantined, [2509], [431046],1.0.5398 PUP.Optional.Trovi, C:\USERS\KADEN\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\SyncData.sqlite3, Replaced, [382], [454808],1.0.5398 PUP.Optional.Trovi, C:\USERS\KADEN\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [382], [454808],1.0.5398 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) # ------------------------------- # Malwarebytes AdwCleaner 7.2.0.0 # ------------------------------- # Build: 06-05-2018 # Database: 2018-06-07.1 # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 06-07-2018 # Duration: 00:00:02 # OS: Windows 10 Education # Cleaned: 5 # Failed: 0 ***** [ Services ] ***** No malicious services cleaned. ***** [ Folders ] ***** Deleted C:\Users\Kaden\AppData\Roaming\AGData ***** [ Files ] ***** Deleted C:\END ***** [ DLL ] ***** No malicious DLLs cleaned. ***** [ WMI ] ***** No malicious WMI cleaned. ***** [ Shortcuts ] ***** No malicious shortcuts cleaned. ***** [ Tasks ] ***** No malicious tasks cleaned. ***** [ Registry ] ***** Deleted HKLM\SOFTWARE\57979c68-f490-55b8-8fed-8b017a5af2fe Deleted HKCU\Software\csastats ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries cleaned. ***** [ Chromium URLs ] ***** Deleted AVG Secure Search ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries cleaned. ***** [ Firefox URLs ] ***** No malicious Firefox URLs cleaned. ************************* [+] Delete Tracing Keys [+] Reset Winsock ************************* AdwCleaner[S00].txt - [1420 octets] - [07/06/2018 21:37:34] ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ########## --------------------------------------------------------------------------------------- Microsoft Windows Malicious Software Removal Tool v5.60, May 2018 (build 5.60.14817.1) Started On Thu Jun 07 21:40:46 2018 Engine: 1.1.14800.3 Signatures: 1.267.242.0 Run Mode: Interactive Graphical Mode Results Summary: ---------------- No infection found. Microsoft Windows Malicious Software Removal Tool Finished On Thu Jun 07 21:42:25 2018 Return code: 0 (0x0) Fixlog.txt
  2. Okay I ran FRST again, here are the new logs. FRST.txt Addition.txt
  3. Unfortunately I can't seem to open Malwarebytes. When I try, I get an error message saying "Unable to start" and "Unable to connect the Service". I do have a working WiFi connection.
  4. Hello! Whenever I try to open Malwarebytes, my computer thinks for a second and then nothing happens. I downloaded Chameleon and tried all of the options, but none of them opened the DOS window. Any help is appreciated.
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