PASSSWORD PROBLEM in Forums Announcements & Feedback Posted May 28, 2018 · Edited May 28, 2018 by AlexSmith Removed license key and password i AM TRYING TO CHANGE MY PASSWORD SO THAT i MAY ACCESS REAL TIME PROTECTION IN MALAWAREBYTES - I BELIEVE I HAVE PAID FOR MALAWAREBYTES PREMIUM 3 ON A LIFETIME SUBSCRIPTION . Every time I put the password in it comes back incorrect. HELP please. I am getting very frustrated. I had a computer technician here this afternoon who left vefry frustrated and unable to assist. I have changed the password several times and it doesn't help. Do I have more than one account? Please help, i have recently undergone breast cancer treatment and apparently am totally confused about a lot of stuff.