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Everything posted by VassiliTN

  1. Wanted to give an update: working with Andy we were able to reach a good resolution to the issue. First big thank you to Andy for reaching out and working with me. Second, when you talk about canceling one subscription and starting a new one you may want to mention that one does keep the same license. I was primarily opposed to that because I thought different subscription meant different license which then means having to reinstall everything. Third, I still think the whole situation is stupid. Please don't get me wrong, I do appreciate the service I have received from Malwar
  2. I can't believe I am the first person ever to need this, but I must be. I needed to add a computer to existing business subscription, so basically to increase the license count on that subscription. First found that's not possible online. A thread where another person asked this question said that it's a sales question. Called sales, they had no idea what I was talking about (granted, I might not have explained myself very clearly). So I submitted an online ticket and received a reply informing me that it is not possible to change license count on existing subscription. The reply told me
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