I can't believe I am the first person ever to need this, but I must be.
I needed to add a computer to existing business subscription, so basically to increase the license count on that subscription. First found that's not possible online. A thread where another person asked this question said that it's a sales question. Called sales, they had no idea what I was talking about (granted, I might not have explained myself very clearly). So I submitted an online ticket and received a reply informing me that it is not possible to change license count on existing subscription. The reply told me my options are either to get a different subscription for additional system or wait till current subscription expires, not to renew it and buy a new one with correct number of licenses. Both options are really not acceptable, I don't want to keep up with 100 different subscriptions and I don't want to have to change subscriptions and have to redo all clients because of one addition.
Another post discussing this question said MalwareBytes may be working on a way to be able to change number of license seats online. Is there anything like this in the works?
Am I the first person ever that needed this? Did no one else ever found themselves adding computers after purchasing a subscription? Or is there a way to do it now that's kept secret from those like me?
Thank you
Vassili