joey676
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Microsoft Surface Pro 4 Problem
in Resolved Malware Removal Logs
Posted
Hi,
I believe I was recently infected by a virus of some sort. Since a few days ago, my laptop (Microsoft Surface Pro 4) has been playing up:
1. A lot of the time, it will be running on 80-100% CPU and the laptop will be extremely hot and the fan will be very loud. When I check to see what it is that's using up the CPU it is mostly 'svchost.exe' in a folder called SysWOW64.
2. The laptop has become very slow as well and it will take a long time to open folders, etc.
3. Sometimes the laptop will crash and a blue screen will appear saying 'CRITICAL_PROCESS_DIED' and it will restart
4. I have malwarebytes installed, and when I start up the computer a lot of the time a box will pop up in the bottom right corner saying that a website has been blocked even though I haven't even opened the internet yet. The domain is 'de-mi-nis-ner.info' which seems dodgy.
Please help, I don't know what to do. I have scanned it many times with Windows defender and Malwarebytes and they have both said there are no viruses.
Thanks in advance!