emperoref
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PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Haven't had a chance to give it a go since I posted the last fixlog, away for a trip until the 21st. Can I get back to you then? Cheers -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
So.. Fixlog_14-04-2018 00.32.55.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
The error doesn't pop up anymore. Is my PC fixed at this point...? MB1.txt AdwCleaner[S04].txt FRST.txt Addition.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Here's the fixlog. I'll reboot the PC again to see if there's any other issues Fixlog_13-04-2018 02.12.40.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
oh never mind, the fix has been completed. Will update again soon -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
It has been stuck on this for a while now(would say around 15-20 mins) and the browser sometimes goes into "not responding" -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Addition1.txt FRST1.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
First of all, it couldn't shut down properly. A window popped up after I pressed restart, it says something like a problem has occurred with BitDefender Threat Scanner and a dump file has been generated and saved in Windows TEMP folder. I don't think I've ever download a software called bitdefender. Should I still follow your instructions and carry on with the scan? Or should I reboot my PC again first? Note: I can search for adware related content now and also run FRST and adwcleaner without being in safe mode at the moment. -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Fixlog.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Here you go, chief. Everything works fine in safe mode by the way Addition_13-04-2018 00.03.20.txt FRST_13-04-2018 00.03.20.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
But there aren't any other malware detected from all the removal tools that I have been using though. Which is why I'm not sure what is going on. In this case, with everything you've seen so far, do you have a slight idea of what this issue could be and have you seen a case like this before? I've seen a few on other forums which no one could solve. If you think it's somewhat safe, I'm going to try transfer my work files to a USB and possibly wipe the PC clean. Seems like this is possibly the only solution left. I'm going to ask some friends to see if they have a product key or a window 7 home installation disk. -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
While I do that, is there a way to safely transfer my files and data to a USB? Or are all the files totally lost? Furthermore, would the USB be infected once I connect it to the infected PC? Furthermore, I don't have a product key.. Thanks -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
On another PC or the infected one? -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
I also have a "Repair Your Computer" in advance boot options. Not sure if that'll be helpful or not though -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Unfortunately, I couldn't find the disk. Is there an alternative? I might be able to gain access to another window 7 PC, what should I do if I can? -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
I ran another scan with KVRT in safe mode. Nothing was found this time.. and yes, I have a macbook that I can use that isn't infected I think -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
During the first scan, it found an AdWare.Win32.BHO.bgon, file under C:\Users\Public\Documents\xbho.dll When the PC attempts to reboot, the blue screen of death occurs again. Nothing were successfully removed. -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
The window closes automatically as soon as I open it. Furthermore, I mentioned that I think it could be an internet connection issue. I were wrong. I rebooted my PC earlier with no internet connection, the issue remains the same. -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Hi, it seems like the issue only occurs when I connect to the internet. When I disconnect with the internet, I can run adwcleaner and FRST without any issue. Whenever I run adwcleaner after I repaired svchost.exe with zemana, the blue screen of death occurs and nothing get fix. The issue sometimes comes up as tracert.exe instead of just svchost.exe -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
It says no malware found but the same issue remains. I can search for adware related content or uses adware removal software after I repaired the svchost.exe on Zemana anti malware but could not get rid of it no matter what. Once I reboot my PC, the same issues come back. -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
I ran a scan with zemana again, the same two svchost.exe came up as hollow process. No matter how many times I repaired or quarantine it. It keeps on reappearing over and over again. 2018.04.10-17.24.10-i0-t92-d2.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
Not sure what is going on but Adwcleaner and FRST works in normal mode when I turned off my internet connection. Furthermore, here's a log report from zemana anti malware. Not sure if it would be helpful or not. My PC had troubles restarting after zemana 'repaired' most of these but the window couldn't shut down properly. When it finally rebooted. I can search adware related content and access adwcleaner for a short period of time without any trouble then back to the same old issues. I also notice that svchost.exe came up a lot of times during all the scans I've done. Could that be the root of all this? 2018.04.10-14.28.12-i0-t92-d12.txt -
PC infected with NEW and NASTY adware! NEED HELP ASAP
emperoref replied to emperoref's topic in Resolved Malware Removal Logs
I tried all the solutions you've mentioned in the quote above. The same problem still exists. Browsers close whenever searching for adware related content, could not run any adware removal software or FRST on normal mode. Whenever I tried to reset IE settings, the window closes on its own. The attachment 6.txt below is the latest scan I did with Malwarebytes. 6.txt