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About Caboos15

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  1. Hello I've been experiencing a similar issue on my Windows 8.1 laptop. When I try opening Windows Live Mail I get blue screened and shown one of the following error messages DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS) & SYSTEM_SERVICE_EXCEPTION (NETIO.SYS) After reading one of the post above I switched off my real time protection and I was able to open Windows Live Mail without blue screening. When I switched real time protection back on and tried starting Windows Live Mail it blue screened. Following the instructions given by the dcollins I've attached my malwarebytes logs and a will add a we transfer link so you can download my crash dump file. https://wetransfer.com/downloads/8366af756d903e621b3e175f6bdc749820180615190420/d1ee8c1fe9c7d631eaa2daa777d4c34020180615190420/4aa1ba Let me know if you need any thing else to help figure out this odd issue. I should note that I originally came to the threads to see if anyone else has been experiencing an issue where they real time protection turned itself off and couldn't be turned back on without first quitting the program and restarting they PC/laptop. Not sure if it could be related to this issue or not but I figured best mention it just in case. mbst-grab-results.zip
  2. Today my Malwarebytes said it needed to update but whenever I tried clicking "check for updates" it wouldn't find and download the latest version. So I first tried simply uninstalling it, going to the web site and downloading it again so I have the latest version. I should note that it took a few attempts to download as it kept failing and I had to hit retry so the download would continue where it left off till it eventually finished. After it had downloaded I activated my premium account and at first that seem to work but about five minutes later it told me it was out of date again. So I tried uninstalling it again this time using the MB-check tool provided here It uninstalled Malwarebytes, restarted my PC but then kept failing to download the latest version of the Malwarebytes. So I had to go back to the website and download it from there which again required me to click retry a few times. Once it had installed and reactivated my premium account (thanks to MB-check doing it automatically) that seem to do the trick. However after a few minutes I checked it and it says I'm out of date again. I don't believe it's my internet connection that's stopping me downloading the latest version as I had no trouble downloading the MB-check. I also loaded up my Steam Client, connected online to my account and updated three games without any issues. So, is there a bug in the most recent version that is either: A) Mistakenly thinking it's out of date? B) Not letting us downloading it? If you need any extra info just let me know and I'll try my best to answer any questions.
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