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Bert18

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Everything posted by Bert18

  1. Thanks for the response. The part not in compliance is the default user opt-in of collecting data. Under EU 'General Data Protection Regulation ', companies collecting anonymous data must ask the user to actively opt-in, not have it on by default.
  2. Hi, yes, when I contacted support, this was the first thing they asked and after turning it off, the issue was remedied. Still, I wonder what happened to the >500MB of data that were uploaded, or more precisely: which data with such a volume was uploaded. But please check exile360's response for some possible explanations.
  3. Thanks again for the helpful replies. Very much appreciated.
  4. Thanks for the swift response. The part not in compliance is the default user opt-in of collecting data. Under EU 'General Data Protection Regulation ', companies collecting anonymous data must ask the user to actively opt-in, not have it on by default. Check Article 7 "Prior to giving consent, the data subject shall be informed thereof.". Acceptance of EULA is under current court ruling deemed insufficient as to provide information to what the law calls the data subject (ie the user). So my next steps will be to formally request a copy of the data that have been uploaded from my computer, copying the European consumer complaints and data protection offices. Let's see if the Tech Support will also respond to the European Commission that they do not have access to the data that have been uploaded from my computer. Especially after data breaches reported in the media by the likes of Cambridge Analytica, data protection of its citizens has become a very sensitive subject for the Commission.
  5. Thanks for the response. The part not in compliance is the default user opt-in of collecting data. Under EU 'General Data Protection Regulation ', companies collecting anonymous data must ask the user to actively opt-in, not have it on by default.
  6. Thank you both for responding. My 'Usage and Threat Statistic' option was on. This is not in compliance with European laws, BTW. Irrespective of this, it is not so much that (some) of these data have been shared, but the sheer volume. 500MB (not: KB) were uploaded in the matter of a few hours. How many books can you store on a 500MB harddisk? Quite a few. Would you think that Malwarebytes collected, within hours, 500MB of my user data? Reading the relevant section of their policy, it speaks of website interaction and program use. I find it more than difficult to believe that my website interaction or the regular programs I use (MS Office, Adobe) generated 500 MB of statistical data. What do you think?
  7. Actually, it was not only 250MB but more than 500MB as you can see in the screenshot! Half a gigabyte and this is all anonymously collected data? Seriously??
  8. I'm running Malwareby 3 on my Win 10 computer. Last week I noticed a massive data upload and was wondering which program (other than the usual suspects Dropbox, Google Drive and Onedrive) would upload so much data from my PC. Turned out that within three hours, Malwarebytes MBAMService.Exe has uploaded no less than 250MB of data (see screenshot). How many anonymous user data can malware collect to upload 250MB of my data? A query to the technical team which data were uploaded: "I cannot provide you a copy of the data that was uploaded because I do not have access to it.". Also, the question if 250MB data upload is within the normal range, remained unanswered. Checking where the data were uploaded to, it was an Amazon server. It appears Malwarebytes has a massive problem, and tech support is not informed.
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