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Everything posted by crrider13

  1. I just got this popup too. Has anyone found a way to opt out of these kinds of marketing and app suggestions? I've been looking through all the settings, but I can't find anything. I don't want to have to disable ALL notifications, since that would also disable important virus alerts. MBAM has been my favorite antimalware program by far for years. Due, in large part, to the fact that I historically I haven't ever get these kinds of things from them. It's always just been reliably running in the background, doing it's job and not demanding my attention unless there is a problem. I'm really hoping this is just a one-time odd occurrence, and not a sign that they're becoming one of "those companies".
  2. Thank you. After uninstalling MBAM and then re-installing (and installing the beta) and performing a reboot it seems like the issue is gone. Is there something that I need to do to mark this issue as "resolved"?
  3. Thank you for your suggestions. You mentioned that having explorer.exe set to run "as administrator" might be an unrelated issue. I specifically changed explorer to run as an administrator as a workaround for the flaw in Windows 10 that sometimes doesn't allow drag-and-drop to work between explorer and an application when one has administrator rights and the other doesn't. I realize that it has the potential to cause other problems as well as potentially make my system less secure. But, to me, the hassle that it fixes is worth the possibility of those other issues. So, unless you think that it is actually contributing to this particular problem, I'd rather not have to change that one back. As for the DPI settings. I followed your instructions to set custom DPI settings for mbamtray.exe. Even after restarting my computer the notification size is still too large. (I also experimented with applying those settings to the other .exe files that are related to MBAM, and then restarting. But, no luck). Do you happen to know if this issue is related to a recent update or something like that? Am I the only person that is experiencing this problem? The only reason I ask is because It worked flawlessly up until a few days ago; and I haven't installed anything or changed any settings (in MBAM or my system) during that time. If this is something caused by an update, and something that the MBAM team is aware of, then I'm happy to wait until they release a patch. If not, and if I'm the only one who is having this issue, then I guess the next thing for me to try is to completely remove and reinstall MBAM. And see if that takes care of it. Unless you have any other suggestions that you think might resolve it?
  4. Thank you for your prompt response to my question. I'm sorry that my reply then ended up taking me so long (I'm kind of in the middle of a family reunion this week, and I got a little side tracked). I ran the tool that you asked me to run and I've attached the logs that you requested. mbst-grab-results.zip
  5. Hello everyone, I apologize if this has been asked before. I tried searching for it, but I couldn't find anything that was dealing with the same issue. I'm hoping my problem is caused by some simple setting that I just need to change, and that someone can just direct me to wherever that setting is. I've been using MBAM for years without any real issues but, starting just this morning, the notification window somehow became way too big. And I can't seem to figure out how to change it back. As you can see from the screenshot, it's taking up almost a quarter of screen. And it's font size doesn't match my system font size, which is the font size seen on the taskbar. (Up until this morning, the font for MBAM notifications was the same size). In trying to troubleshoot this, I did find one other post where someone mentioned that their system scaling and DPI settings were causing the MBAM application window to be too big or too small, but I'm not sure that's the same issue that I'm having because my MBAM app is still using the same font size as my system. Like the example in the first screenshot, It's just the notification window that is too big. I'm not sure if the cause is something I changed, or some kind of recent update, or something else altogether. I realize that it's not a major issue, it's just kind of a mild annoyance. Regardless, I would be grateful for any advice that anyone has. Is this something that other people have encountered? If so, how did you go about fixing it?
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