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About Jackietools

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  1. Prompting me to update. Not sure if you applied fix to this latest version. Thanks
  2. It is no longer crashing but when can I update to latest version?
  3. Second night with web protection off. No crash Where do we go from here?
  4. First night with web protection off and no crash. If this is the problem I hope it can be resolved. I want the web protection!
  5. Sorry cant find the setting to turn it off. Please advise. Thanks
  6. Do not see that folder. Ill turn it off. Thanks. Ill get back to you.
  7. https://we.tl/t-KMspYtYlXH Two files from successive nights. Thanks
  8. Which security app do you have. I have Windows 10 Ring app installed on my PC>
  9. Thanks but I accidentally deleted the dump but problem has not occurred last 2 nights. If it happens again Ill be sure to follow the instructions. For now Ill send in whatever files I have . Also when I ran tool got error windows stating internet disconnected then reconnected. mbst-grab-results.zip
  10. My PC is crashing once a night and Blue Screen iewer is showing MWAC.sys as driver causing it. Running Window 10 Pro and Malwarebytes Pro all up to date. 122119-11734-01.dmp 12/21/2019 6:55:48 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000008 00000000`00000002 00000000`00000000 fffff801`461c2cc3 mwac.sys mwac.sys+2cc3 x64 ntoskrnl.exe+1c14e0 C:\WINDOWS\Minidump\122119-11734-01.dmp 8 15 18362 1,347,336 12/21/2019 6:56:28 AM Showing a hardware driver, Been having problems with my mobo
  11. This is up for renewal which will cost me 70 dollars. Still running at 13 percent after the scan. If this problem cannot be solved I may have to cancel the renewal. Still no progress on this? Thanks mbst-grab-results.zip
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