Yoan, Thank you for your help. Would you suggest that I wait to see if one of your colleagues have a solution, go ahead and format the PC/start over, pay the ransom, or take some other action? Should I make a backup copy of this PC's data in case a key is found in the future or once moved is that worthless?
The computer had 2 mapped drives to a NAS. Those files are also encrypted, which I have stopped sharing them and have restored to new shares on the NAS (yet maintained those encrypted files). I am guessing the action you tell me above regarding the PC is the same action to take on the NAS data.
Last, if I reformat the PC, what is the best way to obtain and re-use the Windows Office 2016 key? I purchased 5 licenses and am struggling to determine which one is assigned to this PC.
Thank you for your help!
Rob