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About AlexUK

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  1. Hi Kevin, OK thanks. I have sent a donation by PayPal. Regards, Alex
  2. Hi Kevin, I have removed FRST. Can I delete mbar- ? Alex
  3. Hi Kevin, Yes, all looks to be OK. Thanks for your help. kind regards, Alex
  4. Hi Kevin, Logs from Malwarebytes Anti-Rootkit attached. I think no cleanup required. Kind regards, Alex mbar-log-2020-11-20 (22-22-12).txt system-log.txt
  5. Hi Kevin, Thanks for your reply. I attach the FRST files. Kind regards, Alex FRST.txt Addition.txt
  6. Hello, Trojan.Multi.GenAutorunProc.a was detected by Kaspersky but it said Rootkit Scan cancelled 1 object not detected. I then ran a full scan with Kaspersky but nothing was found. I ran a scan with Malwarebytes and nothing was found. I am not sure if this malware was removed by the full scan. I would be grateful for help on how to check if the trojan is still there. Many thanks, Alex
  7. I have taken up this matter with the seller and will be returning the PC as unfit for purpose. Thanks for your help, Alex
  8. I have acquired a refurbished PC which has been running fine until today's boot-up. Windows Defender has detected Hacktool:Win32/AutoKMS!rfn and quarantined it. I would be grateful for help with this. Logs are attached. Regards, Alex mwb.txt FRST.txt Addition.txt
  9. Hi Rui, Thanks for your reply, the contents of which I have noted. The computer still seems to be running normally at this time. Thank you very much for your help with this, Kind regards, Alex
  10. Hi Rui, All now completed and thank you for your help. My only concerns now are, as mentioned in my original post, I noticed in Task Manager a high amount of memory being used by OneDrive during the period when the computer was running very slowly. I myself do not use OneDrive; I don't think it's even set up. Do you think this is something to worry about re. any future re-infection by this malware? Secondly, is it necessary for me to change all passwords as a precaution? Kind regards, Alex
  11. Hi Rui, Computer seems to be running normally as far as I can tell. I attach the log requested. Regards, Alex msrtlog.txt
  12. Hi Rui, I have followed your instructions and attach the logs you requested. Thanks, Alex Fixlog.txt adwcleaner.txt ESETscan.txt
  13. My computer was running very slowly. I scanned with Malwarebytes and the result was clear. I did a quick scan with Windows Defender and nothing was found. I then did a detailed scan with Windows Defender overnight and it found Trojan:Script?Cloxer.A!cl. I allowed Defender to remove it. I'm not sure if further action is required. The PC is back up to speed. I did notice while it was slow it was accessing OneDrive, which I never use. I scan again with Malwarebytes and nothing was found. I have run the FRST tool and attach the logs. Thank you for your help. Alex FRST.txt Addi
  14. Hello Rui, I have used PSI to update old programs and have run DelFix. All seems to be in order. Thanks very much for your help with this. Kind regards, Alex
  15. Hi Rui, I have run Sophos Virus Removal Tool and it reports the computer is clean, no logs. I have upgraded to Malwarebytes Premium. I notice that Windows Defender is disabled. Is this needed now I have MWB Premium antivirus & malware protection? Thank you, Alex
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