Have good reason to believe that current laptop is infected, my phone and other laptop have been infected and I have had to send the other laptop to repair, and my phone to be flashed.
Current laptop is windows 8 Lenovo z50, have done Lenovo reset from the Lenovo button, when running the laptop a large amount of GB is already used, battery life is terrible and does not charge past 58%, and then drops to 5% in a few minutes after unplugging (however the laptop is 3 years old), I have tried installing Mbam anti Rootkit, it installed successfully but doesn’t update (failed to resolve host) and the internet connection is working.
Have also installed GMER and it starts to scan, but then crashes.
I would just like help in detecting if there is a Rootkit, and possible ways to remove it or would I have to get the bios flashed?
Any help would be greatly appreciated! Thank you.