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MKaprielian

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Everything posted by MKaprielian

  1. Additional Information: After adding the three NAS IPs back into exclusions, doing a search for them continues to fail. --- Note, there's no finish or OK after adding the exclusions. Does it require moving off the window or closing the program or are the changes instant? Started a timer After 1 minute, getting a pop up for the busy NAS a minute later After 2 minutes the search for the NAS works Even with the Exclusions there and the Search working I now get a bunch of pop ups. Here are different ones I caught
  2. Hi Happy to do additional tests. Just now did the following Opened MWB Opened up Synology Assistant and did search for NAS. Found them Removed Exclusions, did not move off that screen and went directly to Click on Search, not found A few moments later after the search failed I saw system tray pop-ups that I had not seen before. I don't think I would have missed them when I was trying this out yesterday. I caught a screen shot of one of them. It is for one of the NAS. See attached Should I somehow try to have MWB scan the NAS? Is that possible Now I continue to get the system tray pop-ups. Next steps? Next tests ?? Mark
  3. Hi That was about the time I did my testing. New information: On a second PC I did the following: MalwareBytes has been running and is still running Try the Synology Assistant, it fails Open MWB and added the exclusion for one of several NAS Close MWB run Synology assistant, it failed Opened MWB and looked to see that the exclusion was still there Closed MWB run Synology assistant, ALL 3 NAS now appear A few days ago I had repeated tried to get the Synology assistant to detect the NAS, it just wouldn't work. Today I started trying the Exclusion in MWB and after a few fails it worked on the first PC that I reported and now It works, even without all the exclusions on the 2nd PC. It doesn't make sense to me given the order of events and the fact that I did not exclude all three NAS on the other PC. Yet, somehow, until I started trying to do things to MWB, I could not get it the Assistant to find the NAS. There is some kind of interaction going on but not one that seems very deterministic. Mark
  4. Hi The name of the application is Synology Assistant, Version 6.1-15163 from Synology. You can download the Assistant from this page: https://www.synology.com/en-us/support/download/DS116#utilities Well... I just went to reproduce the non-discovery problem so it would be the most recent item in the logs and it now allows it to discover the NAS IPs. I didn't reboot anything but I had already tried restarting Malware bytes so I don't know of any reason why it didn't work at the time other than perhaps some kind of time delay. It may still be worth looking into this though. I will start working on getting the log files and attach in a new response Mark
  5. Hello Running version 3.3.1.2183 I have several NAS on my home network. The maker provides an NAS Assistant Application that searches the network for their NAS and allows me to access them, map drives and more. After installing Malwarebytes the application can no longer discover the NAS devices and recommends I check my Anti-Virus apps. If I exit Malware bytes they can now be discovered by the NAS Assistant application I went into Malwarebytes settings, Exclusions, Exclude a Website, Exclude an IP Address, and entered the IP addresses. This did NOT allow the NAS to be discovered by my NAS Assistant application. Should I be doing something else to allow the NAS to be discovered when running Malewarebytes? Mark
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