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alicias

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Posts posted by alicias

  1. Just now, KDawg said:

    @alicias Are you still seeing the detection's the last thing I can see in your logs is getting our latest DB update. Do the issues persist on that endpoint, have we seen additional detection's?

    That user is no longer having an error, and it seems the ScanSnap detections are gone. 

    Still getting svchost errors on a couple that don't have Dropbox and Dropbox on one. We're having that user uninstall the desktop client, though. 

  2. Just now, KDawg said:

    It is you can also push an update command form the Endpoints tab of your cloud console Check the box next to all endpoints and select Actions > "Check for Protection Updates"

    I've done that three times since 10am and my colleague did it twice in the 9am hour

  3. Just now, KDawg said:

    Please update your database this was a brief FP resolved in the latest database

    Let us know if issues persist once updated

    How would I update the database if I'm on Cloud? I already pushed a task for all endpoints to check for updates at 10:19CST and they're still throwing errors. 

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