alicias
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Posts posted by alicias
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Is there a way to be put on the communication list for new updates?
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Okay - sent over
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18 minutes ago, KDawg said:
@alicias are you able to collect the following for us from a machine that is still throwing Detection's for this?
https://support.malwarebytes.com/docs/DOC-1818
Please upload to this site referencing the case#000000000
https://www.malwarebytes.com/support/business/businessfileupload/
working on it
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Just now, KDawg said:
It is you can also push an update command form the Endpoints tab of your cloud console Check the box next to all endpoints and select Actions > "Check for Protection Updates"
I've done that three times since 10am and my colleague did it twice in the 9am hour
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Just now, barber50701 said:
How do I update the database on the Cloud edition? I thought it was automatic.
Right, that would make sense since it's cloud based...
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Just now, KDawg said:
Please update your database this was a brief FP resolved in the latest database
Let us know if issues persist once updated
How would I update the database if I'm on Cloud? I already pushed a task for all endpoints to check for updates at 10:19CST and they're still throwing errors.
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Website Blocked 255.255.255.255
in Malwarebytes Nebula
Posted
That user is no longer having an error, and it seems the ScanSnap detections are gone.
Still getting svchost errors on a couple that don't have Dropbox and Dropbox on one. We're having that user uninstall the desktop client, though.