spilledinc

I'm surprised as I have uninstalled and re-installed the software and the issue persisted. I guess they were lucky. Most of my clients leave their machines on but I only have a couple dozen clients. Their just large organizations (State of Michigan, Allied Bank, etc.) and they push their software updates, scans, etc. after hours so workstations have to be left on. Most of my larger clients use Norton or McAfee though. I have 3 smaller clients (hospital systems) using other things but I really don't know if any of them use Malwarebytes. I'm guessing they use a more popular product than this. I tried Malwarebytes based on the suggestion of one of my gaming friends. I sent him a text to let him know about the issue and he said that he had the same issue yesterday and just uninstalled it, replacing it with something called AVG. I'm going to go check it out. Thanks for your input today. I wish you and your customers the best of luck with this software.

If you have 100s of clients using this, you might want to give them a 'heads up' about this issue. Good luck.

Unfortunately, my work doesn't allow for the kind of time necessary to keep this software working. It may be great software if/when it works. I just can't take the risk of losing more time in the future if this happens again nor can I afford to lose any more time now trying to fix it. I'm just glad I found out about it before recommending it to a client as it would have made our company look bad. I'm glad for you that your work allows for this.

Since I have to work today or risk losing clients on Monday (tomorrow) and I've lost several hours of work time yesterday and today to this issue, I think my best solution for now is to leave your software disabled. I've reinstalled Avast since I still have a paid subscription there as well and will deal with this when I have a day off to do it. At least then I can complete my work and have protection while on the internet. I didn't realize there was so much work involved in keeping your software up and running or I wouldn't have purchased it. I guess your software is aimed more at people who have the time to do the troubleshooting necessary to make it work. I'm not that person. I need to be able to purchase software and have it work without me taking time off to do a bunch of manual stuff to keep it up and running. I'm also warning my clients to avoid this product. I'm a project manager and I work mostly on new system implementations for my state government and private industry. A problem like this could seriously jeopardize the types of projects I work on, not only for me but worse yet if one of my customers runs into it while trying to implement new software. This could throw a project way off schedule and increase costs dramatically, especially if this had to be addressed on each individual PC in this manner. This problem could shut down not only a project but an entire organization. I've left myself a reminder to cancel my subscription in September just prior to its expiration date to avoid auto-renewal as I see you don't give me the option to stop it from renewing automatically. Thank you for trying to assist. If, in the future, your company is able to create a stable product, please let me know.

By the way, still looking for suggestions on a good replacement, please post below.

This is the version I'm using. Perhaps you didn't read my post about uninstalling and re-installing to make sure I had the latest version. Same problem still exists. I turned off web protection and that seems to help except now I get constant popups telling me 'Real-Time Protection turned off'. So, I'm asking myself, "Why would I pay for a product to protect me when the only way to have in on the machine without it making the machine unusable is to turn off the protection?" Isn't the point of the software to protect my machine and can it do that if I turn it off as you suggest. If it is off, what is the point of having it on my machine, let alone to pay for it. \ So what I gather here is that I have purchased a product from you that if I use it makes my machine unusable and the solution is to turn it off, leaving my machine vulnerable but usable thus making having this software a pointless expense. Correct?

My machine has become unusable in the last couple of days. Malwarebytes uses all my memory and makes it virtually impossible to use the machine for anything else. I uninstalled and re-installed Malwarebytes to make sure I had the most up to date version of everything to see if that made a difference and no change. It starts off slowly using more and more RAM until (within about 3 minutes) it is using 97%+ of the memory and making it nearly impossible to open up any other programs. Just to send an email to Malwarebytes tech support using outlook took me over 30 minutes. I switched from Avast to this because I tried it out and it caught some PUPs that Avast missed so I purchased Malwarebytes. Now that my computer has become virtually useless for anything other than running Malwarebytes, I guess you could say it is more secure. If you can't get email or get on the internet with the machine, it's the ultimate in PC security. Since I have thus far received no response from Malwarebytes, I will have to assume that my best course of action is to remove the product and get something else, cancelling my subscription before it renews. Any suggestions on a good replacement? Please post suggestions here. I'm trying to find a good program that will allow me to still use the machine. Thank you.