bundyboy

Hi, i did create ticket. but still i did not received reply from the support. can you help me ? Support Ticket 2784032

hello, ok. Thank you

Hello, few days ago there was a msg from Malwarebytes, that i need to update to new version. Which i did later, and after update when i input the licence information, then i receive this error: http://prntscr.com/q8mgi1 But I only use this licence on one computer. can someone help me, and reset the key, so that i can input it again ? Thank you

Great Thank you friend

ok. I am sending to you msg now

Ok. please I am ending private message now to you Thank you

yes, after reboot it did not asked me what i want... after reboot nothing happend... and then i needed to install it manually the Malwarebytes. now its in free mode. but before unistall i have done mb-check-results and there i have licence.conf file and other also. so please tell me how can i find what is my my licence key ? thank you

anyone

Hi, i had problems that Real-Time Web Protection won't turn on, and i followed this tutorial: Let's try this first.... (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install) Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-clean tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.2.2.2029 CU 1.0.212) to re-install from HERE) If that does not correct the issue, then please read the following and attach to your next reply the requested logs - Diagnostic Logs (after you run all the tools requested, all the logs will be combined into one log file named: mb-check-results.zip located on your Desktop (which will include the FRST logs inside the zip file)) NOTE: More info about the latest Malwarebytes 3.2.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions but after reboot it did not asked me do i want to install a fresh copy of Malwarebytes.... and i needed to install it manually... but now i dont know my licence key.... also before unistall i have done mb-check-results and there i have licence.conf file and other also. so please tell me how can i find what is my my licence key ? Thank you