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About MoAl

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  1. @u_li We have a new Beta Component version 1.0.505 which resolves this issue. Your system may have already been updated. If not, please update it manually. Once you have the new Beta, please enable Web Protection and check if Shellshock Live works for you. Thanks!
  2. Thanks for reporting the issue @u_li. We are able to replicate the problem in-house. Development team is currently working on a fix.
  3. Sorry for a delayed response. The issue seems to be that the UI (Dashboard and Tray menu) are somehow getting un-synced with the state of Web Protection driver. When you see that Web Protection is disabled, please try this URL and let us know if you get a block notification: http://iptest.malwarebytes.com We have logged this as a defect and will be addressing this issue in our next release.
  4. Looking at the logs it seems like Web Protection driver failed to stop and reload after the DB update. Can you please restart your computer and see if this resolves the issue? If Web Protection does not start after reboot, please let us know!
  5. Upgrading to the latest version of OpenVPN 2.4.5 should resolve this issue. We've seen similar compatibility issues with MB3 and OpenVPN client older than version 2.3.
  6. Can you please provide the version of OpenVPN client you are running? Also, if you have an older version (2.2 or lower) of OpenVPN client, please try upgrading it to latest. Thanks!
  7. Hi sjhoffman, Thank you for your valuable feedback! Sorry to hear that you encountered a BSOD on your system. We have a new patch released today with a fix for similar BSOD. Can you please update to this version and see if this resolves your BSOD issue?
  8. OK - try quitting MBAM and starting again after doing "sc delete mbamwebprotection" one more time. Maybe the service needs to be restarted.
  9. Please try this: 1. Open up a command prompt as Administrator 2. Type in (without quotes) "sc delete mbamwebprotection" 3. Enable Web protection from MBAM UI
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