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About JBags2018

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  1. I am not tech savy so please bear with me. My malwarebytes seems to be missing. When I click the icon it says unable to connect to service.
  2. Please cancel my ticket. One of your expert members helped me to solve the problem. Thank you.
  3. That corrected the problem. Thank you so much for your help.
  4. The MB icon seems to have disappeared from the tray. I opened MB from desktop and turned off Ransomware Protection but problem persists. Thanks for your message.
  5. It won't shut down unless I do it with the power button. Please excuse me, I am not tech savy. Log attached. mbst-grab-results.zip
  6. It won't shut down using the button. I have to use the power button. Log attached. Please excuse me. I am not tech savy. mbst-grab-results.zip
  7. After the last big upgrade my windows 7 shut down button would not work and then my issues got worse until I went to the forums and learned that many others had issues. Issues were finally resolved. Now, I upgraded again and yes, the shut down button won't work. Any suggestions?
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