Hello!
My boyfriend's computer started acting up weirdly today. It said it was running out of disc space and suffered from low memory. He ran CCleaner, deleted some files and restarted. Suddenly 20GB space! We thought that was it..
Until my computer also went all "NO SPACE ON C, LOW MEMORY". I thought it could be a coincidence until it notified me about the low memory. I have 16GB RAM, after all. My boyfriend has 8GB.
Just a moment later, Malwarebytes notified me that real time protection was off. I had not turned it off. So I tried to turn it back on. It didn't want to. So I immediately shut off sharing, made sure my firewall was on and restarted in safe mode with networking. Checked disc space and now I suddenly had 29GB free. So I started a scan with Malwarebytes. Also enabled start self-protection module early. Didn't find anything, scanned at least 3 times. Downloaded AdwCleaner It detected one thing and removed it. Booted computer normally, but now malwarebytes were acting up. I got the error "can't connect to service" or something, and when I tried to manipulate the processes to shut it down and restart, it told me I didn't have access. Once again I booted into safe mode with networking, tried to start malwarebytes. Same problem. So I downloaded Malwarebyte camoflagued and installed it again, removing the other one. I finally managed to start it. Scanned one last time, but nothing. Downloaded Malwarebytes rootkit scan. Nothing found.
At the same time, my bf notified me that the problem with the space and memory had arisen again, and that real time protection was turned off for him. Did the same procedure with his computer, and nothing detected either.
TLDR;
- Low disc space out of nowhere, low memory despite having 16GB and 8GB RAM.
- Malwarebytes real time protection off
- Turned off network sharing and made sure firewall was on
- Restarted in safe mode with networking
- Suddenly more disc space
- Ran Malewarebytes threat scan. Nothing detected.
- Adwcleaner found one thing and removed it.
- Booted normally, now malwarebytes gave me the middle finger "can't connect to service"
- Safe mode again, reinstalled malwarebytes under camoflague
- Downloaded anti-rootkit, ran it, nothing detected.
Also, my bf's hdd space didn't improve until I booted in safe mode WITHOUT network. Maybe because I ticked off the start early self-protection module on my own computer and not his?
Now I'm running out of options, so I'm hoping someone can help us out. Or else I have to reinstall Windows on both without figuring out what might have unleashed this hell upon us...
Attached are my computer's logs from Malwarebytes threat scan, AdwCl, unhide.exe and FRST
I will comment below with my bf's logs attached.
threatscanChaos.txt
unhide.txt
AdwCleaner[C1].txt
AdwCleaner[S1].txt
Addition.txt
FRST.txt