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Lurkusmaximus

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  1. That appears to have worked :-) I did the "sc delete mbamwebprotection" from an elevated command prompt, and immediately restarted. Got the system up and to the desktop. Waited for initial processing to complete so machine was essentially idle. Brought up MBAM UI, went to Settings | Protection and the Web Protection is now on and apparently staying on. Thank you MoAI for your responses and professionalism. I know you guys are having a terrible day. No one writes perfect code, and I am certain your team will determine where your processes failed today, and make the necessary improvements. You really do have an enormous number of people who rely on your product 24 hours a day, 7 days a week, and 365 days a year. Keep up the good fight. Thank you.
  2. Did this. Here is the output from the command prompt: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>sc delete mbamwebprotection [SC] DeleteService SUCCESS C:\Windows\system32> So that part worked. Brought up the UI. Still unable to enable web protection. Same symptoms. CLick to on, it immediately returns to off. :-(
  3. Same here Potorangey. I tried the safe mode with networking. Didn't work for me either. Memory issue is fixed for Windows 7, at least for me, but still no web protection. Malware Bytes is having a very bad day. No one writes perfect code, and I know they are overwhelmed right now. I'll try and be patient.
  4. Restarted in Safe Mode with Networking. Brought up Malware Bytes. Clicked on Update. Confirmed current. Malware Bytes did not appear to redownload the update. Rebooted. Still unable to get Web Protection to enable.
  5. I did that. Also tried running Malware Bytes with administrative privileges immediately after getting to desktop and it would still not turn on web protection.
  6. Diagnostics from this machine in case anyone from support will actually look at it. mb-check-results.zip
  7. And this is from my machine which is on Windows 7 and has the update 1.03803 installed mb-check-results.zip
  8. I have started a new thread as you are not alone in this. I have asked if they can confirm or deny reproducing this issue on Windows 7.
  9. It appears that today's urgent update for the memory leak functions fine on Windows 10, but it appears to be a partial fix for Windows 7. I have confirmed the the update is installed and have rebooted. The memory consumption is normal, but when I go to Settings, Protection Tab, and click on Web Protection in the Real Time protection area, it goes to starting, and immediately returns to off. The popups confirm web protection is off. Can you confirm that you can reproduce this issue?
  10. Thanks. Looks like we have a partial fix for non-Windows 10 users.
  11. In my case, fixed on Win10, but Windows 7 version fixed the memory leak, but NOT Web Protection.
  12. And Windows 7 is showing memory leak fixed, but Web Protection won't start. Looks like a partial fix to me.
  13. Windows 7 users, can you confirm that the fix allows Web Time Protection to be enabled? My windows 7 box, post update, has memory leak fixed, but web time protection, when I click On, it goes starting, and then back to off.
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