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About worldtraveler666

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  1. Hey, I am not trying to be angry, or rude or anything. I know you are busy. But it's a bit frustrating. Because you say, "it takes 3-5 days" but my first ticket was Dec. 2nd. and today is the 9th and no word. (Ticket 2775929)
  2. Checking in again. Anyone around? I think seriously, this problem would take like five minutes to fix. Why is it so hard to find help here?
  3. I’m sorry, “follow up?” I can’t get a hold of anyone, and it’s the reason I had create a forum account to get help. I even posted on reddit. Follow up?? It’s what I’m doing here. I’ve responded to the ticket created emails. Still no answer! Any other way you can help?? How about just one person give an email whom I can sort this out with?
  4. YES! in my panic, as I have yet to hear from anyone...I placed Malwarebytes Support Ticket 2775929 Malwarebytes Support Ticket 2780516 Malwarebytes Support Ticket 2780883 Again, i apologize to the support team, but no one has gotten back to me. The only emails I have gotten are the ones that say these tickets have been open.
  5. I apologize if any employees have seen my five tickets I submitted. But no one is getting back to me. The only time anyone will "chat" with me is if I say I am buying something. Then I get someone right away...but after I explain, they say they can't help. So here is goes... I have two keys for premium. One for my son's computer and one for mine. I just had to upgrade my computer to windows 10 and when I reinstalled Malwarebytes, it says my Key belongs to a different device. Ok, so when I look up how change that, you guys say log in and then do it there. But I never signed up with you...I paypal'd my money, I got an email and used that key. So I just created an online account and it tells me that Key is already in use. My new account says I have no subscriptions. Basically, I just need someone over there to change it so I can use my KEY. I have had it since 2016. I just want to be able to use my premium licence that I paid for. ANY HELP?!!!!
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