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notta

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  1. I received a bank alert the other day that I was charged $39.99. I looked into it and it was for my MalwareBytes renewal. I submitted a ticket because I didn't want to renew because I purchased this on Black Friday 3 years ago and was waiting for Black Friday to renew. Their site has $19.99 Black Friday sale. I want to be clear that I was charged $39.99 the same day that the $19.99 sale was listed on the website. I created a ticket and received my case number. A few hours later I received another email stating that they were really busy but if I still needed help to reply back to the email. I've never seen anything like this before. Why would I have created the ticket if I didn't really need help? I then decided to call the support number and chose billing issues. I was waiting for a long time so I chose the keep my place in queue option and they would call me back. A hour and half later my phone rings and the automated message states that we're busy and please hang up and try again later. Huh? I also have never seen that happen. I tried again thinking it was a fluke but sure enough the same thing happened. Now I know this is a holiday week but I don't have a good feeling about the status of this. The site doesn't have a way to track the status of the ticket so for all I know the ticket is closed. I have since turned off auto renewal since like I said I purchased it Black Friday and my renewal will always be on Black Friday when they have sales. Has anyone ever had this issue? Thanks.
  2. Wow, you must have a modded version of Windows to have a task master.
  3. If you only did safe surfing, what do you need MBAM for?
  4. Just right click the tray icon and close the application. You are running unprotected, which you didn't pay for, but your system will be stable.
  5. Same here. Crashed my system. Came out of nowhere. NowI keep getting real time protection has been turned off. Frustrating.
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