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mvro18

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  1. Ran it myself and it is all removed. Thanks again for all your help.
  2. Well I don't have her computer here with me but I just had her do a bunch of random searches and click on links in google and it appears to be gone. We can also now get to safe mode on the computer so it appears that the problem has indeed been solved. Thank you very much for your help and time. And I will make sure I make her keep the computer up to date.
  3. Sorry for not getting back to you sooner, I was out at dinner. Anyways I did the search and found 2 entries. One was found in C:\i386. The other was in C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e. I did what you said with the file and dragged the notepad copy of it to ComboFix.
  4. Okay I ran combofix and the ATF cleaner. I attached the combofix log to this post. Also the computer runs fine besides not letting us boot into any of the safe modes and redirecting us if we click on links sometimes. Also it will pop up with the Windows System Defender page saying that we have virus's and to install an antivirus. For safe mode, it loads up the drivers and then produces a blank blue screen. Here is the new HJT log Thank you for your help so far, we really appreciate it. cfix1.txt
  5. Hey guys, So my girlfriends computer has a virus on it called Windows System Defender. It installed itself while browsing the internet, no we don't remember what site it was. I looked up ways to remove it and I did everything it said to do and even removed an instances of it from the Registry. It still persists and continues to come back. After running a bunch of virus scanners it appears that I have gotten rid of the original virus but now have a new one that we can't figure out what it is and won't pop up on virus scanners. It also won't let us boot up in safe mood. It gives us a blank blue screen when we try to do so. I have posted a HJT log to see if that will show anything. Any help is much appreciated. Thanks.
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