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MarkGalen

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About MarkGalen

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  1. Hi Had an automatic protection not working issue after booting up yesterday (I assume a Windows update had given it a problem). Downloaded updated version of software & it cleared that problem. A few weeks ago I found the software had blocked outgoing emails from 1 of my Outlook accounts which I had dealt with easily enough by adding the details of the smtp. account to the exclusions list. Today, having reinstalled, it's doing it again. However this time even though I've added both the smtp account name and it's IP address to the exclusions list - it's still blocking outgoing emails. What should I go to get my email working again? Thanks. M
  2. Hi Had an automatic protection not working issue after booting up yesterday (I assume a Windows update had given it a problem). Downloaded updated version of software & it cleared that problem. A few weeks ago I found the software had blocked outgoing emails from 1 of my Outlook accounts which I had dealt with easily enough by adding the details of the smtp. account to the exclusions list. Today, having reinstalled, it's doing it again. However this time even though I've added both the smtp account name and it's IP address to the exclusions list - it's still blocking outgoing emails. What should I go to get my email working again? Thanks. M
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